Responsibilities
Business Development
- Engage regularly with clients via strategic and operational reviews to evaluate needs and strategic direction.
- Use client feedback data, market insights, and internal / operational data to contribute to the development of the Strategic Partnerships plan, initiatives, and workstreams that accelerate growth and improves the client experience.
- Establish objectives and KPIs to deliver exceptional performance that is aligned to the overall Strategic Partnerships strategy.
- Develop and present insights, results, and regularly progress updates to stakeholders (and clients) in a compelling understand manner.
- Identify, optimize, and scale improvements that benefit a large set of clients by driving efficiencies through tools and processes, simplifying procedures.
Marketing
- Marketing Plan Management: Develop, maintain, and optimize the marketing plan.
- Strategy Oversight: Supervise the creation and execution of marketing strategies, enhancing brand awareness, and generating leads.
- Campaign Management: Oversee the development and management of marketing campaigns across digital, social media, and content marketing.
- Brand Consistency: Ensure consistent messaging and branding across all channels.
- Performance Analysis: Analyse marketing performance and optimize campaigns to achieve maximum ROI.
Skills set and Qualifications Requirements:
- 3+ years professional experience in nurturing and growing client relationships
- Exposure with Data Centre industry is preferred.
- Demonstrated success identifying opportunities for clients and increasing adoption and utilization of company services.
- Experience developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a deadline driven environment.
- Demonstrated ability to work in a fast-paced environment where continuous innovation is desired, and ambiguity is the norm.
- Excellent verbal and written communication in English.
- Ability to use data to analyse, report, and forecast to guide business decisions.
Interpersonal Requirements :
- Good verbal and written communication skills.
- Good interpersonal skills.
- Self-motivated, ability to work on own initiative.
- Punctual and reliable.
- Meticulous.