Asst Manager/Snr Executive, Data & Operations (Cluster Office)

Agency for Integrated Care; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local health agency in Singapore is seeking an experienced professional to develop operational strategies and manage data analysis efforts. The ideal candidate will have at least 3 years of relevant experience and a degree in any field. Responsibilities include liaising with various offices, reporting on strategic goals, and managing project timelines. This role is crucial in ensuring effective operations and improving care programs for seniors.

Qualifications

• Minimum 3 years of relevant experience in a similar role.
• Ability to understand and apply operational strategies.
• Experience in trend analysis and operational improvement.

Responsibilities

• Develop operational strategies and plans.
• Liaise with Satellite Offices for smooth operations.
• Manage data collection and strategic reporting.

Skills

Operational strategy development

Data analysis and reporting

Project management

Relationship building

Education

Degree or equivalent

Job description

• Liaise with HQ departments to develop operational strategies and plans, including systems support, in line with the strategic vision for Silver Generation Office
• Establish strong working relationships with Satellite Offices (SOs) and ensure smooth implementation of operating guidelines that enable SOs to plan, execute and calibrate their operations
• Manage timely data collection and analysis at the Cluster- and SO-level to report and track progress towards strategic goals and milestones, identify areas for improvement and develop forward plans
• Lead the identification and analysis of metrics needed to trend emerging needs of seniors, including the demands and preferences for active ageing programmes and care and support trends, to improve the existing operational model
• Synthesize insights from data and work closely with SOs to drive the translation of recommendations into business actions
• Lead the identification of competency gaps within the Cluster and work closely with Training team to address training needs
• Support project management of cluster projects, including the monitoring of progress, resource utilization, schedule, risks and issues, and coordinate and organise meetings as required
• Prepare written correspondences and presentations to brief and update management and provide administrative and resourcing support as required

Job Requirements

• Degree or equivalent in any field with at least 3 years of relevant working experience, preferably in similar capacity
• Able to grasp organizational strategies and plans and understand the objectives and impact to operations planning and execution
• Able to formulate guidelines and report templates for the implementation and monitoring of operational tasks by taking reference from HQ directives and planning norms
• Knowledge of how to create and apply various algorithms from database to analyse trends, sense make and identify gaps and areas that need improvement