Asst Manager, Communications

Tan Tock Seng Hospital; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A prestigious healthcare institution in Singapore is looking for a dynamic communications executive to manage digital marketing and social media channels. The ideal candidate will have experience in SEO, events management, and strong content creation skills. You will work collaboratively to execute communication activities and events that enhance the institution's outreach and engagement. Passion for healthcare is essential.

Qualifications

• At least 2 years of experience in managing website, social media accounts, or SEO.
• At least 1 year's experience in events management.
• Strong storytelling skills with an eye for engaging, audience-focused content.

Responsibilities

• Collaborate with various parties for content based on current events.
• Implement SEO best practices including keyword research.
• Monitor website performance using available tools.
• Coordinate event planning and logistics with internal stakeholders.
• Craft surveys and manage feedback from events.

Skills

Digital marketing

SEO principles

UI/UX design thinking

Event management

Graphic design

Content creation

Stakeholder relations

Education

BA in Communications, Marketing, Arts & Social Sciences

Tools

Adobe Suite

Canva

CapCut

SiteCore

SharePoint Online

M365 suite

Job description

Overview

We seek a dynamic, team player and self-driven communications executive to help manage the website, social channels and key campaigns.

The qualified candidate should have prior experience with digital marketing, web and social media management with a strong understanding of SEO principles and UI/UX design thinking. He/she should have a good understanding of integrated communications and ensure consistent messaging across all digital platforms.

The ideal candidate is people-oriented and has a passion for creating and managing regular events for staff and patients in TTSH.

Main Duties and Responsibilities

• Digital Marketing & Search Engine Optimisation
  • Collaborate with various parties for content based on current events, trends, and audience insights
  • Implement SEO best practices including keyword research, on-page optimisation, and content optimisation
  • Monitor website performance using available tools such as Google Analytics, etc
  • Conduct regular website audits to identify technical issues and improvement opportunities
  • Stay current with digital trends, SEO algorithm updates, and digital marketing best practices
  • Respond to enquiries and requests
  • Able to produce basic graphic design
  • Conduct regular media monitoring and provides regular insights and improvements to optimise platforms for better engagement
• Events Management
  • Liaise with potential performing artists/organisations on marketing and event support for TTSH’s Art of Healing programme and other events
  • Source and handle external sponsorships
  • Coordinate event planning and logistics with internal stakeholders
  • Handle publicity campaigns and provide actual day event support
  • Assist with guest lists, craft invitations and follow up with guest enquiries when required
  • Craft surveys and manage feedback
• Content Creation & Campaign Management
  • Handles day-to-day execution of communications activities and campaigns
  • Supports internal and external stakeholder relations and handles campaign enquiries
  • Strong storytelling skills with an eye for engaging, audience-focused content.
  • Plan and manage content on social channels
  • Able to work independently, manage multiple projects, and meet deadlines in a fast-paced environment.
  • Familiar with editing softwares and apps (Adobe/Canva/CapCut)

General

• A natural presenter with good interpersonal skills and great time management
• Passion for healthcare and public service
• Takes pride to deliver high quality work
• Assist RO in key projects when required and any other duties as assigned.

Job Requirements

• BA in Communications, Marketing, Arts & Social Sciences preferred
• At least 2 years’ experience in managing website, social media accounts, or SEO
• At least 1 year's experience in events management

Competencies

• Digital savvy: Proficient with web management platforms (SiteCore, SharePoint Online, etc), social media platforms, M365 suite.
• Proficiency in production and post-production tools: Software like Adobe Suite, Canva, CapCut.
• Creativity: A flair for storytelling, visual content, and engaging copywriting
• Strong professional demeanor and comfort in interacting with internal stakeholders and external contacts.
• Ability to manage content calendars efficiently, multi-task and work within tight deadlines