Asst/Engineer, Technical Support @ Jurong Island

ETHOS SEARCH ASSOCIATES PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Technical Support Engineer to provide hands-on support for internal teams in commercial activities, production, and R&D while ensuring compliance with ISO 17025 standards. Candidates should have a degree in Polymer Science, Chemistry, or related fields, and strong knowledge of polymers. Experience with analytical instruments is highly desirable, alongside solid problem-solving skills.

Benefits

Transport pick up at MRT Stations

Fixed transport allowance of $370

Qualifications

• Minimum 2-3 years’ relevant working experience preferred.
• Strong knowledge of polymers and plastics.
• Hands-on experience with analytical instruments is highly desirable.

Responsibilities

• Provide comprehensive technical support to the commercial team.
• Perform failure analysis, benchmark testing, and quality operations.
• Manage laboratory inventory and maintain proper documentation.

Skills

Problem-solving skills

Knowledge of polymers and plastics

Familiarity with injection molding technology

Proficiency in MS Excel and PowerPoint

Education

Diploma or Bachelor’s degree in Polymer Science, Chemistry, or related field

Tools

FT-IR

SEM

DSC

TGA

Job description

Working Hours and Allowances

• 5 days work week - Mon to Fri (8:30am to 5:15pm)
• Transport pick up at Jurong East and Outram Park MRT Stations
• Fixed site and transport allowance of $370

General Information

We are seeking a proactive and technically skilled Technical Support Engineer to join our team. The role involves providing hands‑on support for internal commercial teams, production, and R&D, while ensuring the highest quality standards in line with ISO 17025.

Key Responsibilities

• Provide comprehensive technical support to the commercial team through technical data analysis, competitor grade comparison, and troubleshooting for both pre‑sales and after‑sales activities, while collaborating with global teams to standardize testing methods, conduct evaluations, and perform benchmarking tests as required. (additional job scope for Technical Support Engineer)
• Perform failure analysis, benchmark testing, and both destructive and non destructive testing to identify physical defects in materials or products.
• Support production and logistics teams in production‑related tasks and incoming/in process quality operations.
• Assist R&D Team with benchmark testing and development of new analytical methods based on customer requirements.
• Execute standard laboratory procedures, maintain proper documentation, and ensure accurate recording of experimental data.
• Set up, maintain, and troubleshoot laboratory equipment, prepare standard operating procedures (SOPs), and coordinate with vendors for technical issues.
• Manage laboratory inventory, including consumables and spare parts.
• Participate as an ISO 17025 committee member to maintain the Quality Management System (QMS) and ensure tests are conducted according to ISO standards.

Requirements

• Diploma or Bachelor’s degree and above in Polymer Science, Chemistry, or related field. Candidates with a Chemical background will also be considered.
• Minimum 2-3 years’ relevant working experience preferred.
• Fresh graduates are welcome (for Assistant Engineer’s position)
• Strong knowledge of polymers and plastics.
• Familiarity with injection molding technology and analytical techniques.
• Hands‑on experience with FT-IR, SEM, DSC, TGA, or other analytical instruments is highly desirable.
• Strong problem‑solving skills for pre- and post‑sales technical support.
• Solid knowledge or experience in Quality Management Systems (QMS) such as ISO 14001, ISO 9001, ISO 50001 (ISO 14K, 9K, 50K) is an advantage.
• Knowledge of Python is an advantage.
• Proficient in MS, especially Excel and PowerPoint; ability to prepare technical charts, reports, and presentations will be an advantage.