Associate Wellbeing Coordinator (Stroke Program)

Singapore National Eye Centre; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated individual to join their team as a Care Coordinator. In this vital role, you will work closely with patients and their families, ensuring they receive comprehensive support and guidance throughout their care journey. Your responsibilities will include screening patients for health needs, coordinating care services, and providing education on self-management of illnesses. This position offers a unique opportunity to make a meaningful impact in the lives of individuals facing neurological challenges while working in a collaborative and supportive environment.

Qualifications

• Diploma in healthcare or relevant experience preferred.
• Proficiency in Microsoft Office Suite is essential.

Responsibilities

• Coordinate care and support for patients with neurological disorders.
• Assist in screening and monitoring patients' health needs.

Skills

Patient Care Coordination

Communication Skills

Basic Vital Sign Measurements

Education

Recognised Diploma

Tools

Microsoft Office Suite

Microsoft Access

Job description

National Neuroscience Institute of Singapore

Job Category: Ancillary

Posting Date: 2 Apr 2025

Job Responsibilities

Under the guidance of the NNI Stroke team, you will aid in implementing screening of patient and caregiver symptoms and needs in the NNI clinic as part of holistic care for NNI patients with neurological and neurosurgical disorders as follows:

• Establish strong rapport and working relationships with patients, patients’ family members, internal and external stakeholders and (where necessary) community care partners.
• Be the main point of contact for care coordination and navigation.
• Assist in screening patients for health and/or social care needs such as administering distress thermometer screening, basic vital sign measurements, simple questionnaires to understand caregiver burden, etc. Escalate care to medical/nursing when appropriate.
• Assist in collation of screening forms and population of database.
• Assist the team in monitoring and follow-up on patients’ conditions through phone calls or home visits, and help in coordinating various care services.
• If required, maintain updated documentation of care plan, post-intervention follow-ups, and engagements.
• Assist in educating patients and their family on the self-management of illness and importance of a healthy lifestyle, and for reinforcing individualised patient and caregiver education.
• Support team with community outreach and engagement efforts.

Job Requirements

• Recognised Diploma with or without relevant working experience in healthcare setting.
• Proficiency in Microsoft Office Suite (Word, Excel, Power point)
• Knowledge in Microsoft Access would be an advantage.