Associate Wellbeing Coordinator (KidSTART@KKH KIDS 0-3)

Singapore National Eye Centre; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A healthcare facility in Singapore is seeking an individual for service care coordination and case management within their Home Visit Programme. The role involves providing guidance and screenings for clients, while also collaborating with various health professionals. Ideal candidates should possess a diploma or equivalent with relevant experience and strong organizational skills. This position emphasizes effective communication and maintenance of confidentiality.

Qualifications

• Effective communication skills are crucial.
• Strong organization and record maintenance are required.
• Ability to maintain confidentiality of records.

Responsibilities

• Provide guidance and service coordination for clients.
• Collaborate with colleagues for health outcomes.
• Assist with appointment scheduling and client inquiries.

Skills

Effective oral and written communication skills

Strong record-maintenance

Organization skills

Coordination skills

Education

Diploma with 2–4 years’ relevant experience

GCE N/O/A Level, or NITEC in Healthcare

6–10 years’ relevant experience (alternative)

Tools

Word processing

Data entry

Basic office equipment

Job description

Job Overview

Service Care Coordination and Case Management within the AWBC Home Visit Programme at KK Women’s and Children’s Hospital.

Key Responsibilities

• Provide anticipatory guidance, screenings and service coordination for antenatal clients.
• Collaborate with interdepartmental and external colleagues to optimise health outcomes.
• Assist with appointment scheduling, rescheduling and client enquiries.
• Troubleshoot IT issues impacting service operations (e.g. OAS/SAP/SCM/SSNet).
• Perform health and social screenings (nutritional, mental health, home readiness, safety). 
• Maintain documentation and complete reporting requirements according to organisational standards.
• Perform other duties as assigned by Program Lead or Manager.

Qualifications

• Diploma with 2–4 years’ relevant experience, GCE N/O/A Level, or NITEC in Healthcare.
• 6–10 years’ relevant experience (alternative).
• Effective oral and written communication skills.
• Strong record‑maintenance, organisation and coordination skills.
• Proficient in word processing, data entry and basic office equipment.
• Knowledge of supplies, equipment ordering and inventory control.
• Ability to maintain calendars and schedule appointments.
• Follow specific instructions and procedures accurately.
• Deal amicably with all staff and customers.
• Maintain confidentiality of records and information.