Associate Service Engineer [Rotating Shift | IT & Network Systems | 4 days work week] - SM09

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking an Associate Service Engineer to perform technical maintenance for the Video Management System. Responsibilities include troubleshooting, generating maintenance reports, and ensuring system uptime. Ideal candidates should possess a diploma in Information Technology and be able to work a 12-hour rotating shift. Competitive salary with allowances is provided.

Qualifications

• Diploma/Nitec graduates in Information Technology or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software required.

Responsibilities

• Perform technical maintenance and troubleshooting activities for the Video Management System.
• Respond promptly to onsite operational incidents, ensuring resolution.
• Generate and submit daily maintenance reports.

Skills

Technical troubleshooting

Communication skills

Basic Knowledge on Windows servers

Local Area Networking

Microsoft Office proficiency

Education

Diploma/Nitec in Information Technology

Job description

Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management .

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

WhatsApp: https://wa.me/6591044149 (Shermaine)