Associate Service Engineer [Nitec in IT/ 4 days rotate shift/ Changi] (JQ)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing and consulting firm in Singapore is seeking a technician for performing maintenance and troubleshooting of the Video Management System (VMS). Candidates should have a Diploma/Nitec in IT and be able to work in a 12-hour rotating shift. Responsibilities include maintaining service uptime and responding to operational incidents. Experience with Microsoft Office and basic networking knowledge is preferred.

Qualifications

• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting.
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Responsibilities

• Perform technical maintenance and troubleshooting activities for the Video Management System.
• Maintain critical systems to ensure service uptime.
• Respond promptly to onsite operational incidents.

Skills

Technical maintenance

Troubleshooting

Communication skills

Microsoft Office

Education

Diploma/Nitec in Information Technology or related qualifications

Job description

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2200 + Shift allowance & attendance allowance

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management .

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Applicants must be able to clear the Security clearance required for the project.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279