Associate Service Engineer (IT) [Changi | 4 days | Shift | $2400 + Allowances] - LCYL

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking an Associate Service Engineer to perform technical maintenance and troubleshooting for video management systems. The role requires diploma holders in IT or related fields, ability to work in a 12-hour rotating shift, and experience in Microsoft Office. The position offers a competitive salary and other allowances.

Qualifications

• Diploma/Nitec graduates in Information Technology or related qualifications are welcome to apply.
• Experience in Microsoft Office productivity software.
• Basic knowledge of Windows servers and Milestone VMS system troubleshooting.

Responsibilities

• Perform technical maintenance and troubleshooting for the Video Management System.
• Maintain critical systems to ensure service uptime.
• Respond to all onsite operational incidents.
• Generate and submit daily maintenance reports.

Skills

Technical maintenance

Troubleshooting for Video Management Systems

Microsoft Office productivity software

Basic knowledge of Windows servers

Local Area Networking

Education

Diploma/Nitec in Information Technology or related qualifications

Job description

Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance

Location: Changi

Job scope

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management .

Requirements

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279