Associate Service Engineer (IT) |4 days | 12hr Shift | Changi

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore seeks an Associate Service Engineer to perform technical maintenance and troubleshooting of the Video Management System. The role requires a Diploma/Nitec in IT and the ability to work in a 12-hour rotating shift. Candidates must possess basic knowledge of Windows servers and networking. The position offers a basic salary of $2400 plus allowances.

Qualifications

• Must be able to work in a 12-hour rotating shift schedule.
• Ability to perform basic system and network troubleshooting.
• Clear security clearance required for the project.

Responsibilities

• Perform technical maintenance and troubleshooting for the Video Management System.
• Maintain systems to ensure uptime and meet performance targets.
• Respond promptly to onsite operational incidents.

Skills

Technical maintenance and troubleshooting

Basic knowledge of Windows servers

Familiarity with Milestone VMS

Knowledge of Local Area Networking

Experience in Microsoft Office

Education

Diploma/Nitec in Information Technology or related fields

Job description

Associate Service Engineer

4 days, 12 hours rotating shift from 8-8
Salary: Basic $2400 + Shift allowance & attendance allowance
Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Perform all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Applicants must be able to clear the Security clearance required for the project.

Interested applicants, WA your resume to or email your resume to

TAN YEN ZHEN (CHEN YANZHEN) REG NO: R

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

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