Associate Service Engineer (IT) |4 days | 12hr Shift | Changi

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR consulting firm in Singapore is seeking an Associate Service Engineer to maintain the Video Management System and respond to operational incidents. Candidates should possess a diploma in IT or related fields and be able to work 12-hour shifts. The role requires troubleshooting skills and basic networking knowledge. This position offers a dynamic environment where you will ensure optimal system functionality.

Qualifications

• Diploma/Nitec graduates in IT or related fields are welcome.
• Ability to work in a rotating 12-hour shift schedule.
• Basic knowledge in troubleshooting Windows servers and VMS.

Responsibilities

• Perform technical maintenance and troubleshooting for the Video Management System.
• Maintain critical systems to ensure service uptime.
• Respond to operational incidents within established SLAs.

Skills

Troubleshooting

Technical maintenance

Microsoft Office proficiency

Networking knowledge

Education

Diploma/Nitec in Information Technology or related qualifications

Job description

Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Applicants must be able to clear the Security clearance required for the project.

Interested applicants, WA your resume to [phone] or email your resume to [e-mail].

TAN YEN ZHEN (CHEN YANZHEN) REG NO: R25138932

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279