Associate/SA, Account Documentation Specialist, WMO, CGBO, Group COO

DBS; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading financial institution in Singapore is seeking an Associate/SA, Account Documentation Specialist to manage client onboarding and documentation processes. Responsibilities include reviewing documentation, liaising with stakeholders, and monitoring service requests. Candidates should have knowledge of CDD guidelines and experience in banking operations. This role offers a competitive salary and the opportunity to work in a dynamic environment supporting professional development.

Benefits

Competitive salary

Benefits package

Professional development opportunities

Qualifications

• Familiar with Client Onboarding & Data Maintenance.
• Knowledge of CDD Guidelines & Documentation requirements.
• Experience in Wealth Private Banking with Avaloq knowledge preferred.

Responsibilities

• Review documentation for client onboarding and data maintenance.
• Track and monitor accounts with documentation deficiencies.
• Generate reports for service requests and document processing.

Skills

Client onboarding & Data maintenance

CDD Guidelines & Documentation

Knowledge of corporate entity structures

Banking operations knowledge

Wealth Private Banking experience

Communication skills

Tools

Avaloq

ICOS

CICSH

Job description

Job Description - Associate/SA, Account Documentation Specialist, WMO, CGBO, Group COO (WD79335)

Job Description

Associate/SA, Account Documentation Specialist, WMO, CGBO, Group COO - ( WD79335 )

Business Function

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Documentation review for client onboarding and static data maintenance and transactions documents.
• Liaise with different stakeholders e.g. COO, KYC, L&C, FCSS etc particularly for complex account document review cases.
• Track, monitor and escape all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action.
• Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA.
• Generate and follow through with various reports (eg: daily & exception reporting, aging etc.).
• Accurate and timely execution of service requests / clients’ instructions on static maintenance updates and account opening in ICOS, Avaloq and CICSH systems.
• Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions.
• Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead.

Requirements

• Familiar with Client Onboarding & Data Maintenance.
• Knowledge of CDD Guidelines & Documentation requirement guidelines on documentations to be procured as part of Due Diligence checks (for Individual & Corporate).
• Well versed in different corporate entity structures & corresponding documentation requirements and account structuring knowledge.
• Able to work in fast paced environment.
• Knowledge of banking operations, account opening, client's data processing and updating.
• Experience in Wealth Private Banking with relevant Avaloq knowledge is preferred.
• Work location is Jurong East.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.