Associate (Records Management)

Agency for Science, Technology and Research (A*STAR); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent research organization in Singapore is seeking a Records Management Support staff. The ideal candidate will be responsible for maintaining a comprehensive document archive, ensuring compliance with applicable standards, and facilitating timely access to information. The role requires a diploma in a relevant field and experience in records management or information governance. Comprehensive training will be provided, making this an excellent opportunity for fresh graduates as well.

Qualifications

• Minimum Diploma in Information Management, Library Science, or Business Administration.
• 1-2 years of experience in records management or related field.
• Ability to ensure accuracy in record classification.

Responsibilities

• Organise and maintain records as per policies and standards.
• Ensure timely retrieval of records.
• Assist in compliance monitoring and audits.

Skills

Data entry accuracy

Electronic record management

Customer interaction

Classification and categorization

Adaptability to technology changes

Education

Diploma in Information Management or related field

Tools

MS Office

Job description

Job Purpose

We seek an energetic and dynamic individual to support the development and maintenance of A*STAR’s document archive, ensuring timely access to information and the development of a robust knowledge base, while supporting the implementation and maintenance of records management systems that comply with statutory requirements, organizational policies, and IM4L standards.

Job Responsibilities

• Organise, classify, and maintain records in all formats in accordance with A*STAR policies and SOPs as well as IM4L and other relevant regulatory compliance standards.
• Facilitate timely retrieval of records and ensure proper access controls are in place.
• Assist in monitoring adherence to records management policies, regulations, and retention schedules.
• Ensure accuracy and completeness of records through regular audits and updates.
• Provide administrative and operational support for records-related initiatives, including digitisation and system upgrades, billing and invoicing, outreach and engagement, etc.
• Respond to internal requests for information promptly and professionally.

Requirements

• Minimum Diploma in Information Management, Library Science, Business Administration, or a related discipline; applicants from other disciplines and fresh graduates are also welcome to apply as comprehensive training will be provided.
• At least 1-2 years of experience in records management, information governance, or administrative support (fresh graduates with relevant internship experience may be considered).
• Ensures accuracy in record classification and data entry for records of all formats i.e. digital physical, media, audio, etc.
• Understands and applies IM4L as well as all other relevant statutory and regulatory requirements.
• Ability to structure and categorise records for easy retrieval.
• Comfortable with electronic records management systems and MS Office.
• Clear and professional interaction with customers and stakeholders.
• Handles confidential information responsibly.
• Collaborates effectively with colleagues and supports team goals.
• Responds positively to changes in processes and technology.

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