Associate, Quality Management System

Alcon; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading global eye care company in Singapore is seeking an Associate for Quality Management Systems. You'll manage GxP training compliance and oversee quality improvement initiatives within a dynamic team. The ideal candidate will have a Bachelor’s in Science/Engineering and relevant experience in quality systems within the medical or pharmaceutical industry. Join us to make a meaningful impact in eye care.

Benefits

Career growth opportunities

Collaborative culture

Continuous learning access

Qualifications

• 1-2 years experience in medical device or pharmaceutical industry in a Quality function preferred.

Responsibilities

• Identify improvement opportunities for GxP training management.
• Manage user access control for Veeva QMS.
• Report and monitor training compliance rates.

Skills

Quality management systems

Regulatory compliance

Training management

Data analysis

Education

Bachelor in Science/Engineering

Tools

Veeva Quality Learning Management System

Job description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Associate, Quality Management Systems (QMS)

you will oversee is responsible for GxP training for the site to ensure that quality system is compliant to ISO 13485, MDSAP, EU MDR, Alcon Standards and Policies, and all applicable regulatory requirements.

In this role, a typical day will include:

• Identify improvement opportunities, drive and lead project/implementation activities to improve site’s GxP training management process.
• Appointed site’s admin for Veeva Quality Learning Management System, manage the user access control and responsible for all training related requests such as processing Training Change Request (TCR), Training Requirement Impact Assessment (TRIA), generating training reports etc.
• Report and monitor training compliance rate and maintain site’s Training Master List.
• Perform site impact / gap assessment and remediation against new/revised External Standards and Corporate SOP.
• Site representative for the global Training Community Call.
• Support in internal and external audit as the training’s SME (Subject Matter Expert).
• Responsible for the archival of training/certification records.
• Manage quality training for New Hire Orientation.
• Trend, analyze and monitor key performance indicators, suggest improvements and elevate to supervisor/management as necessary.
• Meet quality objectives set by management & comply to Alcon, QMS and Safety requirements.
• Adhere to Alcon standards, in particular quality, ethical, health, safety and environment (HSE) and Business Information Management (BIM) standards.
• Performs any other duties as assigned by Supervisor according to business needs.

What You’ll Bring to Alcon:

• Bachelor in Science/ Engineering field
• Min 1-2 years of working experience in a medical device or pharmaceutical industry in a Quality function, preferably in QMS role or training

How You Can Thrive at Alcon:

• Career Growth & Development – Gain access to continuous learning opportunities, leadership training, and career advancement programs to support your professional journey.
• Collaborative Culture – Work alongside passionate and diverse teams in a dynamic and inclusive environment that encourages innovation and teamwork.
• Impactful Work – Be part of a purpose-driven company that is improving lives by advancing eye care solutions worldwide.