Associate Loan Administrator - Mizuho Bank

Mizuho Bank, Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A global banking institution is looking for an Associate in Singapore to join their Business Operations Analyst Section. The role involves supporting lending-related IT projects, managing project tasks, and facilitating workflow design. Candidates should have significant back-office experience in banking, ideally with a degree in science or IT, and must possess strong analytical and problem-solving skills. Experience with lending operations and relevant systems is preferred, along with certifications in business analysis.

Qualifications

• At least 3 years of experience in a back-office domain in lending.
• Hands-on experience in creating both BRD and FRD.
• Experience in data mapping, cleansing, migration support.

Responsibilities

• Support team as a subject matter expert in lending IT projects.
• Manage vendors, resources, and project schedules.
• Gather user/business requirements and perform gap analysis.

Skills

Analytical skills

Team leadership

Problem-solving

Interpersonal skills

Communication skills

Education

Bachelor's degree in science or IT

Tools

MS Access

RPA programming

ACBS

Oracle ELM

Job description

Overview of Division/Department

We would like to invite you to join us as an Associate in our Asia‑Pacific Corporate Function Coordination Department—Business Operations Analyst Section. The Business Operations Analyst Section is responsible for promoting the new Core Banking System to Singapore and Asia‑Pacific Branches from a business operations and user perspective.

Company Profile

MIZUHO BANK IS A LEADING GLOBAL BANK WITH ONE OF THE LARGEST CUSTOMER BASES IN JAPAN, AND AN EXTENSIVE INTERNATIONAL NETWORK COVERING FINANCIAL AND BUSINESS CENTERS AROUND THE WORLD.

Job Responsibilities

Your key roles & responsibilities include:

• Support the team as a subject‑matter expert in the management of lending‑related IT projects
• Involve in project management, which includes resolving user/system issues, managing vendors, resources, and project schedules
• Facilitate system function and workflow design
• Gather user and business requirements and perform gap analysis
• Establish and introduce new work procedures and/or workarounds
• Provide training to local and overseas users
• Provide support in user acceptance testing
• Conduct studies to analyze system effectiveness
• Liaise with end users, vendors, and head office in migration and other project tasks
• Assist in the preparation of system and operation manuals
• Prepare reports for management and head office as required

Job Requirements

What you should have:

• At least 3 years of experience as bank staff in a back‑office domain in lending
• Prior experience in the implementation of package systems (ACBS and/or Oracle ELM) will be advantageous
• Experience handling the full lending operation process, including document verification, data entry, compliance checks, lending disbursement, etc.
• Experience collecting business requirements and standardizing workflows across different entities
• At least 1 year of hands‑on experience in creating both BRD and FRD
• Experience in data mapping, data cleansing, migration support, and data reconciliation
• A bachelor’s degree preferably in science or IT
• Strong analytical, problem‑solving and decision‑making skills
• Strong team player with experience leading a team
• Sound knowledge in business process management (BPM)
• Excellent interpersonal, communication and negotiation skills
• Willingness to undertake travel within the APAC
• Knowledge in MS Access/RPA programming will be advantageous
• Following academic experience/certificates will be advantageous:
  • IIBA
  • Entry Certificate in Business Analysis (ECBA)
  • Certification of Capability in Business Analysis (CCBA)
  • Certified Business Analysis Professional (CBAP)
  • Agile Analysis Certification (AAC)
  • PMI
  • Professional in Business Analysis (PMI‑PBA)
  • Agile Certified Practitioner (PMI‑ACP)
  • BCS
  • Foundation Certificate in Business Analysis
  • Diploma of Business Analysis