Associate IT Service Engineer [4 days rotate shift/ Entry level is welcome/ Changi] (JQ)

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing agency in Singapore is seeking a candidate for a technical maintenance role focused on Video Management System (VMS) troubleshooting. Responsibilities include ensuring system functionality, maintaining critical systems, and responding to operational incidents. Applicants should have a diploma in IT and be familiar with basic networking and server troubleshooting. This position requires working in a 12-hour rotating shift schedule.

Qualifications

• Must be able to work in a 12-hour rotating shift schedule.
• Basic knowledge on Milestone VMS system troubleshooting.
• Basic knowledge on switch configuration and VLANs.

Responsibilities

• Perform maintenance and troubleshooting for the Video Management System (VMS).
• Maintain systems for service uptime and performance targets.
• Respond to onsite operational incidents and resolve issues.

Skills

Technical maintenance and troubleshooting

Microsoft Office productivity software

Basic knowledge on Window servers

Basic knowledge on Local Area Networking

Education

Diploma/Nitec in Information Technology or related

Job description

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance

Location: Changi

Job scope

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting.
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Applicants must be able to clear the Security clearance required for the project.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279