Associate IT Service Engineer [4 days rotate shift/ Entry level is welcome/ Changi] (JQ)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Technical Maintenance Specialist to perform system troubleshooting and maintenance for the Video Management System, particularly with Milestone XProtect. The ideal candidate holds a diploma in IT and is familiar with networking concepts. This role involves working 12-hour rotating shifts and ensuring system functionality in compliance with safety regulations.

Qualifications

• Diploma/Nitec graduates in IT or related qualifications are welcome.
• Able to work in a 12-hour rotating shift schedule.
• Basic knowledge on Milestone VMS system troubleshooting.

Responsibilities

• Perform technical maintenance and troubleshooting activities for the Video Management System.
• Maintain critical systems to ensure service uptime.
• Respond promptly to onsite operational incidents.

Skills

Technical maintenance

Troubleshooting

Microsoft Office proficiency

Basic knowledge on Window servers

Basic knowledge on Local Area Networking

Education

Diploma/Nitec in Information Technology or related

Job description

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management .

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Applicants must be able to clear the Security clearance required for the project.