Associate Executive, Health Promotion & Disease Prevention (1-year contract)
You will play a key role in supporting the administrative and operational functions of the Community Hearing Clinic, ensuring that frontline services are delivered efficiently and with professionalism to provide patients with a positive and seamless experience.
Responsibilities
- Register patients and schedule appointments efficiently and accurately
- Facilitate the consent‑taking process by clearly explaining procedures and forms, referring clinical queries appropriately
- Collect payments and provide financial counseling where necessary
- Support clinic quality assessment processes:
- Administer patient feedback and satisfaction surveys
- Assist patients with survey completion
- Ensure timely collection and submission of responses
- Monitor and maintain clinic inventory, including stationery, non‑medical consumables, and forms, by tracking usage, recording stock levels, and promptly escalating low‑stock alerts to the Assistant Manager to ensure uninterrupted clinic operations
- Provide cross‑coverage support to Community Hearing Clinics as needed
- Manage filing systems and maintain organised documentation for Community Hearing Clinics
- Any other duties assigned from time to time
Requirements
- Diploma in any relevant discipline
- Minimum 2 years of working experience, preferably in healthcare or social service‑related industry
- Good interpersonal and communication skills
- Able to work independently with minimal supervision