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A leading product safety organization in Singapore is seeking an Associate Engineer specializing in product safety for IT and AV products. The role involves determining project scopes, addressing client concerns, and coordinating laboratory activities. Ideal candidates will have a degree in engineering and 1-2 years of related experience, with knowledge of IEC/UL standards preferred. This position offers exposure to client interactions and technical problem-solving in a dynamic work environment.
Determines project scope, develops a preliminary plan of investigation, and establishes project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.
Projects may include travel to conduct or witness tests at client sites. Initiates communication with clients to promote and explain the benefits of new and existing services.
Follows up on contacts from clients and communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.
Acts to address client concerns and to resolve client issues. Provides technical assistance to clients in reference to product inspection and follow-up services.
Establishes appropriate test programs by reviewing files and manufacturer information, examining samples, and applying UL requirements. Is familiar with applicable standards, company manuals and appropriate technical literature.
Examines samples for compliance with UL requirements and notifies client of any areas in which the product is not in compliance or of any changes in project scope or specifications.
Coordinates laboratory activities by preparing data sheets and instructions to technicians, scheduling and reviewing work of laboratory technicians and engineering support staff, and establishing completion dates. Coordinates administrative aspects of project management. Serves as Project Handler of record and may sign as Reviewer of record as assigned.
Communicates project status and results to clients through frequent contact and by preparing reports. Prepares Follow-Up Service Procedures and information pages. Integrates continuous improvement concepts and techniques into all aspects of the job. Resolves engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations. Analyzes test program for adequacy and sequence. May coordinate and/or perform File Reviews, as directed. May represent UL at industry related functions such as seminars and trade shows.
Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices. Performs other duties as directed.
University Degree in Engineering, Engineering Technology, Industrial Technology, Manufacturing Technology with at least 1-2 years directly related work experience.
Detailed knowledge of the technical vocabulary common to the appropriate discipline. Basic knowledge of laboratory testing apparatus and techniques common to the appropriate discipline.
Prior experience in IEC/UL 62368-1, IEC 61010 or similar standards. Prior experience in IT, Audio & Video related products is an added advantage.