Associate Engineer - Customer Support (Manufacturing) (ID: 681861) JF

PERSOL; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A well-known company in Singapore is seeking an Associate Engineer - Customer Support, responsible for performing maintenance on equipment, diagnosing issues, and engaging with clients. Candidates should hold a Bachelor's degree and possess strong communication skills, flexibility in working hours, and a willingness to travel internationally. This role offers a unique career path and development opportunities within a global context.

Qualifications

• Bachelor's Degree required from an accredited institution.
• Ability to obtain and maintain casino licenses in various jurisdictions.
• Strong communication skills to engage with international stakeholders.

Responsibilities

• Conduct routine maintenance for digital equipment at client locations.
• Diagnose and resolve issues with equipment through diagnostic evaluations.
• Gather and analyze data to drive continuous improvement.

Skills

Strong Communication Skills

Flexibility with Working Hours

Willingness to Travel Internationally

Education

Bachelor's Degree

Job description

Associate Engineer - Customer Support (Manufacturing) (ID: 681861) JF

Our client, a well‑known company is looking for candidates for the position of Associate Engineer - Customer Support.

Responsibilities

• Perform Maintenance Activities: Conduct routine maintenance for peripheral digital equipment at client locations, ensuring optimal functionality.


• Diagnose and Repair Equipment: Identify and resolve issues with peripheral digital equipment by performing diagnostic evaluations and executing necessary repairs.


• Data Collection and Analysis: Gather and compile data from maintenance and repair activities to analyze performance trends and drive continuous improvement.


• Client Interaction and Issue Resolution: Engage directly with clients to understand their concerns and provide solutions, ensuring a smooth and effective communication flow.


• Equipment Installation Projects: Participate in the installation of equipment at client sites, contributing to successful project execution and client satisfaction.


• Other Related Duties: Handle additional tasks as required to support overall operational efficiency and client service.


• Skills and Experience Development in Singapore: Develop skills and experience by working in Singapore, a casino powerhouse, during the early years of employment and providing services to existing customers.


• International Career Path: Gain experience in Singapore and then travel to other parts of the world where our clients are located or be posted as an expatriate to other countries to create greater business value in the near future.

Requirements

• Bachelor's Degree: Must hold a bachelor’s degree from an accredited institution.


• Eligibility for Casino Licensing: Ability to obtain and maintain casino licenses from regulatory authorities in multiple jurisdictions, including Singapore, in order to deliver technical services to clients.


• Flexibility with Working Hours: Willingness to manage irregular working hours to support casino operations, which run 24 hours a day.


• Strong Communication Skills: Demonstrated ability to engage effectively with international stakeholders, including group companies in Japan, Macau, Australia, and the USA, as well as internal manufacturing teams and regulatory bodies.


• Willingness to Travel Internationally: Must be open to overseas business trips as part of the role.

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