Associate Engineer, Customer Care

AeqonTJ Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology company in Singapore is seeking a technical support professional to join their maintenance team. The candidate will perform preventive and corrective maintenance, provide on-site support, and assist with system testing and commissioning. An Electrical or Electronics degree is required along with strong analytical and customer management skills. This role demands a driven, self-motivated individual who is a team player and capable of multitasking.

Qualifications

• A Diploma / Degree related in Electrical / Electronics / Engineering / IT.
• Possess analytical and problem solving abilities.
• Good customer management and communication skills.
• A good team player with the ability to multi-task.
• Driven, self-motivated and ability to work independently.

Responsibilities

• Perform preventive and corrective maintenance work offsite.
• Provide on-site technical support for variation orders received by Projects Delivery and Customer Care.
• Support maintenance testing and commissioning by drafting specific tests and commissioning plans.
• Resolve technical issues by coordinating with both internal team and external vendors.

Skills

Analytical skills

Problem-solving abilities

Customer management skills

Communication skills

Team player

Multi-tasking

Self-motivated

Education

Diploma / Degree in Electrical / Electronics / Engineering / IT

Job description

AEQON TJ excels in delivering tailored solutions across the domains of telecommunication, ICT, and homeland security, drawing on a robust foundation of expertise in both current and emerging technologies. Our unwavering commitment to excellence is evident in the breadth of our infrastructure solutions. From mobile network rollout, transmission systems, and network optimisation to M/E fit-out and specialised equipment for critical infrastructure like data centers and power grids, AEQON covers the spectrum of comprehensive technological needs.

As one of the portfolio companies under the umbrella of EXEO Group Pte Ltd, AEQON is strategically positioned within EXEO Global Inc., a Tokyo Stock Exchange-listed entity based in Japan. This affiliation underscores our commitment to global excellence and positions AEQON as a trusted leader in the dynamic landscape of telecommunication, ICT, energy solutions and provider of a full suite of security products and solutions. AEQON is the holding company for subsidiaries, including TJ Systems, AOAO Global, PT. AWS Distribution, AEQON Technologies (Taiwan) and Nhân Sinh Phúc (NSP).

To view our comprehensive offerings, do visit our website at

www.aeqon.com.sg

The Opportunity

The incumbent is required to provide technical support to maintenance team, support system testing and commissioning and be involved post-sales activities of projects.

Responsibilities

• Perform preventive and corrective maintenance work offsite.
• Provide on-site technical support for variation orders received by Projects Delivery and Customer Care department.
• Support maintenance testing and commissioning by drafting specific tests and commissioning plans.
• Resolve technical issues by coordinating with both internal team and external vendors to meet client requirements.

Requirements

• A Diploma / Degree related in Electrical / Electronics / Engineering / IT.
• Possess analytical and problem solving abilities.
• Good customer management and communication skills.
• A good team player with the ability to multi-task.
• Driven, self-motivated and ability to work independently.