Associate Director, People Operations

Precision AQ; Singapore; Remote; SGD 180,000 - 280,000; Full time

Job summary

Precision for Medicine is seeking an Associate Director, People Operations for the APAC region. This role leads regional People Operations, ensures compliant and employee-focused HR operations, and partners with global teams to implement standards locally.

Reporting to the VP, this role drives operational excellence, risk management and superior employee experience across APAC, overseeing onboarding, lifecycle processes, and governance in a multi-country context.

Qualifications

• Degree in HR, business or related discipline.
• Significant multi-country or regional People Operations leadership experience.
• Strong HR operations, HR generalist or employee relations experience across multiple countries.
• Experience leading HR or People Operations teams.
• Strong knowledge of employment law and HR compliance requirements.
• Experience supporting organisational change and operational transformation.
• Experience in complex, global organisations with matrix structures.
• Leadership and team development capability.
• Employee relations expertise and strong operational judgement.
• Operational excellence and process improvement capability.
• Strong stakeholder and risk management skills.
• Data-driven decision making and customer service orientation.
• Strong change management capability.

Responsibilities

• Lead the regional People Operations team and set clear priorities, objectives and accountabilities.
• Ensure consistent execution of People Operations services across countries within the region.
• Build capability, engagement and succession strength within the regional team.
• Foster a culture of customer service, continuous improvement and accountability.
• Oversee delivery of employee relations matters across the region and provide guidance on investigations and performance issues.
• Ensure compliance with local employment laws and regulatory requirements, support works councils where applicable.
• Monitor regional compliance risks and implement mitigation plans; ensure governance and audit readiness.
• Oversee onboarding, employment changes, probation management and offboarding processes.
• Ensure accurate employee records and documentation; support organisational changes.
• Drive operational excellence across People Operations activities and resolve issues with People Services.
• Implement global People Ops initiatives, standards and process changes; support automation and self-service.

Skills

People ops leadership

APAC regional experience

HR compliance

Employee relations

Stakeholder management

Data-driven decisions

Change management

Education

Bachelor's degree in HR or related field

Job description

Location: Remote, Singapore
Category: Human Resources
Division: Precision for Medicine
Business Unit: Clinical Solutions
Requisition Number: 7360

Precision for Medicine is not your typical CRO. At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients. What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences.

Due to our continued growth, we are seeking an Associate Director, People Operations for APAC region.

Reporting to the Vice President, People Operations, this person is responsible for leading People Operations delivery across an assigned region, ensuring consistent, compliant and employee-focused HR operations. The role provides leadership for regional People Operations team members and acts as the primary point of accountability for operational HR delivery, employee relations execution, employment compliance, employee lifecycle activities and service excellence within the region.

Working as part of the Global People Operations function, this role partners closely with HR Business Partners,Centres of Excellence, People Services and business leaders to deliver practical and scalable People solutions while ensuring alignment with global standards and local regulatory requirements. The role drives operational excellence, manages risk, improves employee experience and supports implementation of global People initiatives within the region.

Responsibilities :

Regional People Operations Leadership

• Lead the regional People Operations team and establish clear priorities, objectives and accountabilities.
• Ensure consistent execution of People Operations services across countries within the region.
• Build capability, engagement and succession strength within the regional team.
• Drive a culture of customer service, continuous improvement and accountability.

Employee Relations

• Oversee delivery of employee relations matters across the region.
• Provide guidance and support on investigations, disciplinary matters, grievances, performance issues and workplace concerns.
• Ensure matters are managed consistently, appropriately documented and escalated where required.
• Partner with Legal and specialist HR functions on complex or high-risk cases.

Employment Compliance & Governance

• Ensure compliance with local employment legislation, policies and regulatory requirements.
• Support works councils, employee representative bodies and consultation obligations where applicable.
• Monitor regional compliance risks and implement mitigation plans.
• Ensure appropriate governance and audit readiness across People Operations activities.

Employee Lifecycle Delivery

• Oversee onboarding, employment changes, probation management and offboarding processes.
• Ensure accurate and timely execution of employment documentation and employee records management.
• Support organisational changes, restructures and workforce transitions.

Service Delivery & Employee Experience

• Drive operational excellence across Tier 1 and Tier 2 People Operations activities.
• Partner with People Services to ensure issues are resolved effectively and at the appropriate level.
• Monitor service performance, employee feedback and operational metrics.
• Identify opportunities to simplify processes and improve employee experience.

Process Improvement & Transformation

• Implement global People Operations initiatives, standards and process changes.
• Support automation, self-service and digital solutions to improve efficiency.
• Drive standardisation across countries while balancing local requirements.
• Contribute to the ongoing development of the global People Operations operating model.

Business & HR Partnership

• Act as a trusted operational partner to HR Business Partners and business leaders.
• Provide pragmatic guidance on operational HR matters and risk.
• Support delivery of business priorities through effective People Operations execution.
• Ensure alignment between global standards and regional implementation.
• Monitor workforce and operational trends across the region.
• Produce reports and insights relating to employee relations activity, service demand, compliance and operational performance.
• Identify emerging risks and recommend corrective actions.
• Support operational due diligence and integration activities for acquisitions.

Requirements:

• Degree in Human Resources, Business or a related discipline, or equivalent experience.
• Advanced multi-country or regional People Operations leadership experience required.
• Significant HR Operations, HR Generalist or Employee Relations experience across multiple countries.
• Experience leading HR or People Operations teams.
• Strong knowledge of employment law and HR compliance requirements.
• Experience supporting organisational change and operational transformation.
• Experience working within complex, matrixed and global organisations.
• Leadership and team development capability.
• Employee relations expertise and strong operational judgement.
• Operational excellence and process improvement capability.
• Strong stakeholder and risk management skills.
• Data-driven decision making and customer service orientation.
• Strong change management capability.

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.