Associate Director Client Electronic Strategic Solutions

Standard Chartered Bank; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global banking institution in Singapore is seeking a strategic solution expert with over 6 years of experience, especially in custody and third-party FX. The ideal candidate will have deep knowledge of the electronic trading marketplace, particularly FX Cash, and demonstrate strong stakeholder management skills. Responsibilities include contributing to the eCommerce Sales agenda, designing solutions, and collaborating with trading and product teams. This role offers a competitive salary, flexible work options, and a focus on inclusion.

Benefits

Competitive salary

Flexible working options

Medical and life insurance

Proactive wellbeing support

Continuous learning opportunities

Qualifications

• 6+ years of experience in a client-facing strategic solution role focused on custody and 3rd party FX.
• Strong knowledge of FX Cash and electronic trading in restricted markets.

Responsibilities

• Contribute to eCommerce Sales business agenda and digitization.
• Design client-focused electronic distribution solutions.
• Collaborate with Trading, Product, and Operations for process maximization.

Skills

Client relationship management

Knowledge of electronic trading marketplace

Communication skills

Stakeholder management

Customer behavior analysis

Education

Bachelor Degree in Banking or Finance

Job description

RESPONSIBILITIES

Strategy

• Contribute to the overall eCommerce Sales business agenda to expand electronic distribution, grow volumes and accelerate digitisation across all client segments wherever possible.

Business

• Contribute to the design of and support the delivery of a client-focused electronic distribution solution across flow asset classes such as FX, FXO, Rates, Credit and Commodities across all client segments
• Knowledge of and experience in dealing with clients on their electronic flows, has a client-focused approached to Sales, anticipates and satisfies client requirements
• Strong knowledge of electronic trading marketplace with particular focus on FX Cash especially in restricted markets, FX Forward/ Swaps & FXO on single dealer proprietary channels, APIs and multi dealer platforms/ ECNs
• Good understanding of the core issues relevant to the electronic flow businesses, able to discuss market structure and practical issues relating to proprietary and multi dealer platforms, API feeds, STP as well as topical issues such as mandatory clearing, margin and regulatory reform
• Represent Sales to lead discussions with Trading and Product owners to design the right electronic product/ solution to enable connectivity with clients
• Awareness of market developments and business environment which our clients and the Bank operate
• Deep experience with handling client tier setups
• Client Analytics – Collaborate with the Client Analytics and Product teams to design and deliver a client performance monitoring tool for electronic flows on channels
• Good communication skills and is collaborative, shares information and asks for people’s views

Processes

• Always respond to requests in a timely and efficient manner.
• Collaborate with Trading, Product, COOs, Technology and Operations partners to achieve simplification of process and maximise STP as far as possible
• Take ownership of all aspects of service delivery to the client within Financial Markets including support functions such as operations.

People & Talent

• Work in collaboration with risk and control partners.
• Adherence to all relevant regulatory regimes.

Risk Management

• Drive a culture that has adherence to all Group policies and relevant legislation covering credit, operational, reputational risk among others
• Commitment to Group and Financial Markets Code of Conduct
• Timely completion of all mandatory e-learnings, attestations, compliance requirements

Governance

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Willingness to ‘speak up’ in the event of any realised or perceived breach of group conduct rules or laws by colleagues

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escape the perceived or real risk, conduct and compliance matters.
• MAS RNF prescribed responsibilities.

Key Stakeholders

• Investor, BBD & Corporate Sales desk heads
• Macro Trading teams
• Financial Markets Product teams
• ITO, Finance, Control and risk functions

Other Responsibilities

• Embed Here for good and Group’s brand and values in daily behaviour
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

• Bachelor Degree in Banking or Finance
• 6+ years of experience in client facing strategic solution role with a focus on custody and 3rd party FX in restricted markets
• Strong knowledge of electronic trading marketplace with particular focus on FX Cash especially in restricted markets, FX Forward/ Swaps & FXO on single dealer proprietary channels, APIs and multi dealer platforms/ ECNs
• Licenses and certification: Relevant regulatory certificates
• Stakeholder management skills
• Strong communication skills

Role Specific Technical Competencies

• Customer Behaviour and Preferences
• Knowledge of Product Line
• Sales Proposals and Presentations

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.

If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations.
• Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible workingoptions based around home and office locations, with flexible working patterns.
• Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers websitewww.sc.com/careers