Associate Cyber Security Operations Engineer

Ensign InfoSecurity (Singapore) Pte. Ltd.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A Cyber Security Firm in Singapore is looking for a Cyber Security Specialist to provide operational support and maintain the service. Candidates should have a diploma or degree in IT and at least one year of relevant experience. Responsibilities include monitoring infrastructure health and managing incident responses. On-the-job training will be provided, with a requirement to perform 12-hour shifts.

Benefits

On Job Training (OJT) provided

Qualifications

• 1 year experience in Cyber Security solutions such as Zscaler/Crowdstrike.
• Basic knowledge in Information Technology (e.g., Operating Systems, Network).
• Knowledge in Cyber Security (e.g., Firewall, Device control, Anti-virus, etc.) is preferred.

Responsibilities

• Provide day-to-day operational support and maintenance of the Cyber Security service.
• Ensure all incident escalation is properly tracked and closed.
• Monitor the infrastructure’s health and service’s availability.

Skills

Cyber Security solutions knowledge

Effective communication

Meticulous self-starter

Education

Diploma/Degree in Information Technology or related discipline

Tools

Zscaler

Crowdstrike

Job description

Responsibilities

• Provide day-to-day operational support and maintenance of the Cyber Security service in a 24/7 staffed Operations
• Ensure all incident escalation are properly tracked, escalated and with proper closure
• Implement configuration changes and process requests from clients
• Manage and maintain the security policies for the service
• Manage device tuning and patching
• Assist in troubleshooting if required
• Monitor the infrastructure’s health and service’s availability
• Resolve the incident tickets within the Service Level Agreement (SLA)
• Work closely with the team lead/manager to ensure tasks are executed
• Maintain existing operational documentation to ensure that any newest changes are captured

Qualifications

• 1 year experience in Cyber Security solutions such as Zscaler/ Crowdstrike
• Diploma/Degree in Information Technology or related discipline
• Basic knowledge in Information Technology (e.g., Operating Systems, Network)
• Knowledge in Cyber Security (e.g., Firewall, Device control, Anti-virus, etc.) is preferred
• Ability to communicate effectively in writing or verbally
• Meticulous self-starter with a positive attitude
• Entry level candidates with passion for cyber security are welcome

Other Working Conditions

• On Job Training (OJT) will be provided
• Able to perform 12-hour shift duties
• Working hours: AM- 8:00am to 8:00pm / PM- 8:00pm to 8:00am