Associate, Corporate Technology

Singapore Post; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading logistics company in Singapore is seeking an experienced Oracle Fusion ERP Support Consultant to provide technical support for Oracle Fusion modules. Candidates should have at least 3 years of hands-on experience, strong troubleshooting skills, and excellent client communication. The position offers an opportunity to work closely with end-users and escalate issues with Oracle Support, maintaining high customer satisfaction.

Qualifications

• 3 years of hands-on experience in Oracle Fusion ERP support/implementation.
• Strong knowledge of ERP modules such as Financials, Procurement, and Projects.
• Experience in troubleshooting workflows, approvals, and integrations.

Responsibilities

• Provide L2/L3 support for Oracle Fusion ERP applications.
• Troubleshoot and diagnose problems related to Oracle Fusion modules.
• Collaborate with Oracle Support for issue escalation.

Skills

Oracle Fusion Cloud ERP modules knowledge

Troubleshooting skills

Client-facing communication

SQL proficiency

Debugging and root cause analysis

Education

Oracle ERP certification

Tools

Oracle Integration Cloud (OIC)

Job description

We are seeking an experienced Oracle Fusion ERP Support Consultant to provide technical and functional support to our clients. The ideal candidate will have hands‑on experience with Oracle Fusion Cloud ERP modules (Financials, Procurement, Projects, etc.) and a strong background in troubleshooting, issue resolution, and user support.

Responsibilities

• Provide L2/L3 support for Oracle Fusion ERP applications, resolving technical and functional issues.
• Troubleshoot and diagnose problems related to Oracle Fusion modules (GL, AP, AR, FA, Procurement, etc.).
• Work closely with end‑users to understand issues and provide timely resolutions.
• Collaborate with Oracle Support (SR creation, follow‑ups) and internal teams for issue escalation.
• Document solutions, create knowledge base articles, and conduct user training if required.
• Support reporting (OTBI, BI Publisher), and workflow setups.
• Ensure compliance with SLAs and maintain high customer satisfaction.

Requirements

• 3 years of hands‑on experience in Oracle Fusion ERP support/implementation.
• Strong knowledge of Oracle Fusion Cloud ERP modules (Financials, Procurement, Projects, etc.).
• Experience in troubleshooting (workflows, approvals, and integrations).
• Proficiency in SQL, FBDI, and Oracle Fusion reporting tools.
• Ability to analyze logs, debug issues, and provide root cause analysis.
• Excellent communication and client‑facing skills.
• Oracle Fusion ERP certification (preferred but not mandatory).
• Experience in Oracle Revenue Management and Billing (ORMB) – highly desirable.
• Hands‑on experience with Oracle Integration Cloud (OIC) for ERP integrations.