Associate, Business Analyst Lead (Loans & Credit Administration)

Mizuho Bank, Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading global bank is seeking an Associate in Singapore to support Lending-related IT projects. The candidate will manage user/system issues, gather business requirements, and provide training. Candidates must have a minimum of 3 years in back-office banking operations and a Bachelor's in Science or IT, with additional certifications in Business Analysis being advantageous. Strong analytical and interpersonal skills are essential. This role may require travel within the APAC region.

Qualifications

• At least 3 years of experience as bank staff in Back-Office domain in Lending area.
• Experience in handling full lending operation process including doc verification and compliance checks.
• Strong knowledge in Business Process Management (BPM).

Responsibilities

• Support the team as a Subject Matter Expert in Lending IT Projects.
• Manage User/System issues and vendor relations.
• Conduct analysis on system effectiveness.

Skills

Analytical skills

Problem-solving

Team player

Interpersonal skills

Communication skills

Decision-making skills

Education

Bachelor Degree in Science or IT

Tools

MS Access

RPA Programming

Job description

Overview of Division/Department

We would like to invite you to join us as an Associate in our Asia- Pacific Corporate Function Coordination Department - Business Operations Analyst Section. Business Operations Analyst Section is a Section within the Asia- Pacific Corporate Function Coordination Department and is responsible for promoting of the new Core Banking System to Singapore and Asia Pacific Branches from Business Operation and User perspective.

Company Profile

MIZUHO BANK IS A LEADING GLOBAL BANK WITH ONE OF THE LARGEST CUSTOMER BASES IN JAPAN, AND AN EXTENSIVE INTERNATIONAL NETWORK COVERING FINANCIAL AND BUSINESS CENTERS AROUND THE WORLD.

Job Responsibilities

Your key roles & responsibilities include:

• Support the Team as a Subject Matter Expert in the management of Lending related IT Projects
• Involve in Project Management which includes resolving User/ System issues, managing vendors, resources and Project Schedules
• Facilitate in system function and workflow design
• Gather User and Business requirements and perform gap analysis
• Establish and introduce new work procedures and/ or workarounds
• Provide training to local and overseas users
• Provide support in User Acceptance Testing
• Conduct study to analyze system effectiveness
• Liaise with End Users, Vendors and Head Office in migration and other project tasks
• Assist in the preparation of System and Operation manuals
• Prepare reports to Management and Head Office if required

Job Requirements

What you should have:

• At least 3 years of experiences as bank staff in Back-Office domain in Lending area
• Prior experiences in the implementation of Package System (ACBS and/or Oracle ELM) will be advantageous
• Experience in handling the full lending operation process, including doc verification, data entry, compliance checks, lending disbursement, etc.
• Experience in collecting business requirements and standardizing workflow across different entities
• At least 1 year of hands‑on experience in creating both BRD and FRD
• Experience in data mapping, data cleansing, providing migration support and data reconciliation
• A Bachelor Degree preferably majoring in Science or IT
• Strong analytical, problem‑solving and decision‑making skills
• Strong team player with experiences in leading a Team
• Sound knowledge in Business Process Management (BPM)
• Excellent interpersonal, communication and negotiation skills
• Willingness to undertake travel within the APAC
• Knowledge in MS Access/ RPA Programming will be advantageous
• Following Academic Experience / Certificates will be advantageous
• IIBA
• Entry Certificate in Business Analysis (ECBA)
• Certification of Capability in Business Analysis (CCBA)
• Certified Business Analysis Professional (CBAP)
• Agile Analysis Certification (AAC)
• PMI
• Professional in Business Analysis (PMI-PBA)
• Agile Certified Practitioner (PMI-ACP)
• BCS
• Foundation Certificate in Business Analysis
• Diploma of Business Analysis