Associate/Assistant Manager, Institutional Client Servicing

LION GLOBAL INVESTORS LIMITED; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A financial services company in Singapore is seeking an Associate/Assistant Manager for their Institutional Client Servicing team. The role involves high-standard servicing to institutional clients, managing reporting, and supporting client due diligence processes. Candidates should possess a degree, 1-3 years of relevant experience, communication skills, and proficiency in financial products. This position emphasizes collaboration across departments and compliance with regulations, offering an opportunity to enhance client interactions and service quality.

Qualifications

• 1 to 3 years of relevant working experience servicing institutional clients in asset management.
• Good proficiency in English language.
• Resourceful, shows initiative and positive learning attitude.

Responsibilities

• Responsible for daily on-going service and reporting.
• Assist team with client due diligence questionnaire completion.
• Manage ad hoc projects to enhance CSI workflow.
• Perform institutional client reviews and compliance checks.
• Update monthly management report.

Skills

Communication skills

Interpersonal skills

Team player

Knowledge of financial products

Initiative

Education

Degree holder or above from recognized university

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Associate/Assistant Manager, Institutional Client Servicing

Being in the International & institutional Client Servicing team, you will render on‑going high standard of servicing to mainly institutional clients. This candidate needs to work closely with the various departments internally i.e. from Sales team, Legal and Regulatory Compliance, Risk & Performance, Investment Compliance and the different units within Operations Department.

Job Responsibilities

• Responsible for daily on‑going service, weekly, monthly and quarterly reporting and preparation of PowerPoint presentation deck for client’s review meetings and ad hoc client requests.
• Assist the team with completion of client due diligence questionnaire.
• Manage ad hoc projects for the team to enhance CSI workflow and collaboration with the cross functional teams.
• Perform on‑going annual and ad hoc institutional client review and world checks.
• Maintain compliance with regulatory standards such as FATCA, CRS and ongoing AML and know your client (KYC) process.
• Update of monthly management report for the institutional sales & client servicing team.
• Able to present and articulate portfolio’s performance clearly and effectively and handle client queries and requests promptly.
• Attend portfolio review meetings with the respective portfolio managers.
• Work as an effective liaison with Institutional Sales, Account Opening and Middle Office to complete the stringent account opening process to effect injection of funds.
• Ensure sign off of documentation before activation of accounts.
• Ability to cross sell firm’s products and services.

Job Requirements

• Degree holder or above from recognized university.
• At least 1 to 3 years of relevant working experience servicing institutional clients preferably in the asset management industry.
• Good knowledge of financial products.
• Possess good verbal and written communication and interpersonal skills.
• A good team player and can easily build rapport with internal and external stakeholders.
• Good proficiency in English language.
• Proficient in MS Word, MS Excel and MS PowerPoint.
• Resourceful, shows initiative and demonstrates a positive learning attitude.

Other Information

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement at Data Protection Policy | Lion Global Investors on how we may collect, use and disclose your personal information.

Please be informed that only shortlisted candidates will be notified.