Assistant Vice President, Sales Quality

HSBC; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading global bank in Singapore is seeking a high calibre professional as an Assistant Vice President, Sales Quality. The role involves enforcing sales guidelines, managing sales quality reports, and developing quality assurance procedures. The ideal candidate will have experience in the financial industry, possess relevant insurance qualifications, and demonstrate strong analytical and communication skills. This position offers opportunities for professional development in a dynamic work environment.

Qualifications

• Relevant experience in the financial industry is essential.
• Meticulous with strong analytical skills.
• Proactive and has good communication skills.

Responsibilities

• Enforce sales guidelines and compliance.
• Manage sales quality reports.
• Execute quality assurance programs.

Skills

Analytical skills

Attention to detail

Proactivity

Communication skills

Interpersonal skills

Knowledge of MS Excel

Education

Insurance qualifications (M5, M9, M9A)

Tools

MS Office

Job description

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

We are currently seeking a high calibre professional to join our team as an Assistant Vice President, Sales Quality.

In this role you will:

• Responsible for enforcing sales guidelines and sales compliance, monitoring of sales process, and conducting quality control checking
• Managing various sales quality reports
• Developing, maintaining and executing quality assurance programme/procedures for the frontline sales to ensure the Company's standards are fully complied with
• Ensuring focused leadership across the business, to ensure delivery of an excellent customer experience
• Promoting, fostering and monitoring sales compliance and sales integrity
• Providing recommendations, to improve and streamline the operation flow of the front sales office and other relevant business units
• Providing the team management with required management information, in order to inform decision making
• Delivering fair outcomes for our customers and ensuring his/her own conduct maintains the orderly and transparent operation of financial markets

To be successful you will need:

• Relevant experience in financial industry; Preferably possess insurance qualifications, e.g. M5, M9 & M9A
• Good analytical skills, meticulous and has an eye for details
• Proactive, resourceful and takes initiative, and possess good communication and interpersonal skills
• Good knowledge of MS Office especially MS Excel

Opening up a world of opportunity

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.