Assistant Venue Leader - Elevate Customer Experience & Ops

YOCHI ASIA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading venue operator in Singapore seeks a Yo-Chi Assistant Venue Leader who will support the Venue Leader in ensuring excellent customer experiences and smooth operations. Responsibilities include maintaining cleanliness, managing food inventory, coaching team members, and addressing customer concerns professionally. Ideal candidates will have a strong customer service focus and the ability to lead by example.

Responsibilities

• Maintain a clean and tidy venue.
• Address customer concerns with professionalism.
• Ensure food products meet operational procedures.
• Manage food inventory for sales and profitability.
• Coach the team on product quality and service skills.

Job description

A leading venue operator in Singapore seeks a Yo-Chi Assistant Venue Leader who will support the Venue Leader in ensuring excellent customer experiences and smooth operations. Responsibilities include maintaining cleanliness, managing food inventory, coaching team members, and addressing customer concerns professionally. Ideal candidates will have a strong customer service focus and the ability to lead by example.