Assistant Tuition Centre Manager- 0210

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading educational services provider in Singapore is looking for an Assistant Centre Manager to handle customer service, administrative tasks, and support the Operations Manager. The ideal candidate is expected to have a diploma and relevant customer service experience, along with proficiency in MS Office and communication tools. This role requires dedication to student satisfaction and efficient center management.

Qualifications

• At least Diploma in any discipline (Full time).
• Relevant customer service-related job experience.
• Proficiency in MS Office, Zoom, Google Drive, AI-generative apps.

Responsibilities

• Attend to all walk-in potential customers and existing parents, phone calls and emails promptly and professionally.
• Prepare invoices and handle payment collection.
• Work with various stakeholders to resolve any conflicts or issues.

Skills

Customer service experience

MS Office proficiency

Proficiency in Zoom

Familiarity with Google Drive

Experience with AI-generative apps

Education

Diploma in any discipline

Job description

Assistant Centre Manager (Education / Enrichment)

• Working day: 4 Weekdays + 1 Weekend / 3 Weekdays + 2 Weekends
• Working Hour: Weekdays: 10.20am - 7.20pm ; Weekends: 8.45am - 6.30pm
• Salary: $3,000 - $4,000
• Location: Tampines & Marine Parade

Job Responsibilities:

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly
• Preparation of sales presentation kits
• Training of new and existing customer service executive

2) Administration

• Prepare invoices and handle payment collection
• Prepare debtors listings and send reminders for late payment
• Maintain petty cash and prepare daily collection report
• Assist the operation manager manager with resource management and team management
• Perform ad-hoc duties or projects assigned by the operations manager.

3) Support for Operations Manager

• Work with various stakeholders to resolve any conflicts or issues

Job Requirement:

• At least Diploma in any discipline (Full time)
• Relevant customer service-related job experience
• Proficiency in MS Office, Zoom, Google Drive, AI-generative apps

Interested applicants may click apply or send your resume via WA to #85459936 (Liora) for faster response :)

Chow Zi Xin | EA R25157767

The Supreme HR Advisory | Reg No: 14C7279