Assistant Transport Coordinator, Transport Services

Resorts World Sentosa; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading resort in Singapore seeks an Assistant Transport Coordinator to enhance guest experience by managing transport operations and logistics. Responsibilities include coordinating vendor services, handling car park issues, and supporting event logistics. Ideal candidates should have a valid Singapore Driver’s License and experience in customer service or transport-related roles.

Qualifications

• Possess a valid Singapore Driver’s License or prior buggy driving experience is an advantage.
• Experience in customer service or transport-related industry is an added advantage.

Responsibilities

• Assist Transport Coordinator to meet operational needs.
• Ensure efficient operation of transport services.
• Support logistics for events around the resort.
• Manage car park operations and incidents.
• Attend to guest enquiries related to transport.
• Supervise casual workers as directed.

Skills

Customer service experience

Transport logistics coordination

Job description

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Title: Assistant Transport Coordinator, Transport Services

Job Requisition ID: 2649

Job Summary

We are seeking a proactive and service-oriented Assistant Transport Coordinator to join our team. This role is responsible for supporting daily transport operations and ensuring smooth traffic and logistics flow within the resort. You’ll play a key role in enhancing guest experience and operational efficiency by coordinating transport services and providing on-ground support.

Key Responsibilities

• Assist and support the Transport Coordinator on shift to meet operational needs.
• Ensure efficient operation of all transport services within the resort, including coordination with vendors and contractors, ensuring minimal impact on operations and maintain smooth traffic flow within the resort.
• Support logistics for events and activities around the resort, including reservation of car park lots, verification and directing of VIP vehicles, buggy shuttle service, displaying of event signages, closure of lanes/ramps, etc.
• Car park management, including handling incidents, enforcement of car park regulations and managing overall flow of vehicles within the car park.
• Attend/respond to guest enquiries and resolve transport-related issues.
• Support deployment and supervision of casual workers under the directives of the Traffic Coordinator or Manager on duty.
• Perform any ad-hoc duties and responsibilities assigned by the Operations Management Team.

Required Qualifications

• Possess a valid Singapore Driver’s License or prior buggy driving experience is an advantage.
• Experience in customer service or transport-related industry is an added advantage.