Assistant Store Manager (Luxury Fashion) #EAT

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Customer Engagement leader to manage client relationships, drive sales performance, and develop their team. The ideal candidate is customer-centric, has strong interpersonal skills, and a proven track record in leadership. If you are passionate and detail-oriented, apply now for a rewarding opportunity in a dynamic environment.

Qualifications

• Proven leadership with a focus on coaching and team development.
• Strong customer-centric approach and excellent communication skills.
• Ability to analyze market trends and lead sales initiatives.

Responsibilities

• Build and maintain strong client relationships.
• Drive sales performance and profitability.
• Coach and develop team members through ongoing feedback.
• Ensure visual merchandising aligns with brand standards.

Skills

Client relationship management

Sales performance and profitability

Strong interpersonal skills

Leadership and team development

Attention to detail

Job description

Customer Engagement

• Build and maintain strong client relationships
• Lead clienteling initiatives in partnership with CVM/Marketing teams
• Ensure consistent delivery of the brand's Guest Experience
• Act as a role model on the sales floor, using storytelling to connect emotionally with guests

Business Development

• Drive sales performance and profitability
• Analyze market trends and propose growth strategies
• Lead cross-selling and upselling efforts
• Collaborate with Merchandising to optimize product feedback and assortment

Team Leadership

• Attract and onboard top talent
• Coach and develop team members through ongoing feedback and training
• Foster a high-performance culture with clear communication and motivation
• Partner with HR and Retail Manager on employee relations and development

Brand Presentation

• Ensure visual merchandising and store presentation align with brand standards
• Maintain store ambiance and grooming standards
• Monitor stock levels and coordinate with planning teams for optimal inventory

Store Operations

• Uphold compliance across all operational areas
• Oversee alterations and tailor services
• Leverage digital tools to enhance customer experience and business opportunities

Who You Are

• Passionate and open-minded
• Customer-centric with strong interpersonal skills
• Digitally savvy and detail-oriented
• Proven leader with excellent communication skills

For interested candidates, please send your updated resume:

Email: [e-mail]

Telegram: @Angie_TL

Whatsapp: [phone]

Angela Teh Ling Wei

(CEI No.R1104464)

Recruit Express Pte Ltd

EA License No. 99C4599