Assistant Store Manager

JIA HE XING PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A retail company in Singapore is seeking a store manager to oversee operations and lead a team to ensure excellent customer service. Responsibilities include staff management, KPI achievement, and report accuracy. The ideal candidate has strong leadership skills and experience in store operations. This role offers opportunities for growth in a dynamic environment.

Responsibilities

• Oversee and ensure smooth operation of the outlet.
• Lead the store and associated team for optimum customer service.
• Responsible for timely and accurate report submissions.
• Manage staff recruitment and overall leadership.
• Provide overall leadership for the company.

Skills

Coaching

Store Operations

Upselling

Leadership

Microsoft Excel

Manpower Planning

Visual Merchandising

Food Safety

Sanitation

Selling

Inventory Management

Customer Satisfaction

Customer Service

People Management

Tools

Microsoft Excel

Job description

Roles & Responsibilities

• To oversees and ensure smooth operation of the Outlet and raise the KPI;
• Manage and lead store and associated Team. To lead Team Leaders and Store Team Members to provide optimum customer service, ensure store-wide adherence to the company operational procedures, and achieve sales growth and profitability;
• Responsible for the timely, accurate, and legible submission of all reports;
• Staff recruitment and management;
• Providing overall leadership for the company, overseeing the general operation of the store;
• Performs other duties (within skill and training) as assigned by the Operations Manager.

Skills

• Coaching
• Store Operations
• Upselling
• Leadership
• Microsoft Excel
• Manpower Planning
• Visual Merchandising
• Food Safety
• Sanitation
• Selling
• Inventory Management
• Customer Satisfaction
• Customer Service
• People Management