Assistant Spa Manager

ADVISORY HR CONSULTANCY GROUP PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading consultancy agency in Singapore is seeking an experienced operational manager for the beauty industry. The ideal candidate will manage daily operations, enhance customer service, and lead a team. Minimum of 3 years’ experience in a similar role is required. Role involves coaching and developing staff, overseeing inventory, and implementing marketing strategies. Competitive salary with opportunities for professional growth offered.

Qualifications

• Minimum 3 years of experience in operational management within the beauty industry.
• Proficient in inventory management and financial reporting.
• Keen eye for detail and understanding of industry trends.

Responsibilities

• Manage and oversee day-to-day operations including scheduling and staff supervision.
• Ensure exceptional customer service and client satisfaction.
• Provide leadership and development opportunities for the team.

Skills

Leadership and people management skills

Customer service orientation

Inventory management

Communication and interpersonal skills

Problem-solving and decision-making

Education

Relevant qualifications in beauty therapy or related field

Job description

Responsibilities

1. Manage and oversee the day-to-day operations, including scheduling, inventory management, and staff supervision
2. Ensure exceptional customer service and client satisfaction by monitoring and improving outlet procedures and protocols
3. Provide leadership, training, and development opportunities for the beauty therapy team to enhance their skills and performance
4. Contribute to the implementation of marketing and promotional strategies to attract new clients and increase salon revenue
5. Collaborate with the management team to identify and address operational challenges, implement solutions, and drive continuous improvement

Qualifications

1. Minimum 3 years of experience in a similar operational management role within the beauty industry
2. Strong leadership and people management skills, with the ability to motivate and develop a team of beauticians
3. Excellent customer service orientation and the ability to provide a high-quality experience
4. Proficient in inventory management, budgeting, and financial reporting
5. Excellent communication and interpersonal skills, with the ability to effectively liaise with clients, staff, and suppliers
6. Proven problem-solving and decision-making abilities, with a focus on driving continuous improvement
7. Keen eye for detail and a strong understanding of industry trends and best practices
8. Relevant qualifications in beauty therapy or a related field would be an advantage

Contact

Interested candidates can send resume to [e-mail]

[e-mail]

Working Location

Fu Lu Shou Complex

149 Rochor Road

(S)188425