Assistant / Service Engineer

BMEC Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technical support company in Singapore is seeking a Field Technical Support Engineer to commission, maintain, and troubleshoot various equipment. The ideal candidate will possess a diploma in relevant engineering fields and have at least 2 years of hands-on experience. Responsibilities include developing technical checklists and liaising with suppliers, along with providing engineering assistance to the sales team. Commuting within Singapore is required, and proficiency in English is essential.

Qualifications

• 2 years of hands-on working experience in field service support or equivalent technical experience.
• Basic knowledge in IT networking and electrical engineering.
• Requires commuting within Singapore and may need to travel overseas for training.

Responsibilities

• Commission, maintain, troubleshoot, and repair equipment and systems.
• Develop technical checklists and work instructions.
• Liaison between suppliers and team members.

Skills

Technical troubleshooting skills

Customer-oriented mindset

Proficient in English

Basic IT networking knowledge

Electrical engineering knowledge

Education

Diploma in Biomedical Engineering / Mechatronics / Electrical / Electronic

Job description

Execute field technical support to commission, maintain, troubleshoot, and repair equipment and/or systems assigned.

Develop relevant technical checklists and work instructions.

Be the technical liaison between suppliers and team members if so assigned.

Provide technical and engineering assistance to sales staff (if any).

May be assigned to secure or maintain contracted service sales in the area of provision of preventive and corrective maintenance contract with customers.

Interface with relevant stakeholders to facilitate service requests fulfilment.

Requirements

• Minimally a Diploma in Biomedical Engineering / Mechatronics / Electrical / Electronic.
• At least 2 years hands‑on working experience in field service support or equivalent technical experience. Those with lesser experience can work as Assistant Engineer to start with.
• Good technical and analytical trouble shooting skills in equipment and systems.
• Independent, self‑sufficient and customer oriented individual.
• Requires commuting within Singapore from site to site to execute duties.
• Proficient in spoken and written English.
• Basic knowledge in IT networking and electrical engineering.
• May need to travel overseas as and when needed for training/servicing.