Assistant Senior Manager (Digital Transformation Unit)

National University of Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prestigious university in Singapore is looking for an Assistant Senior Manager to lead digital transformation initiatives. The role involves collaborating with various business units for process improvement, developing applications using Microsoft Power Platform, and utilizing data analysis to provide actionable insights. The ideal candidate should have a degree in a relevant field, 3-5 years of experience in digital transformation, and strong analytical and communication skills. This position offers opportunities for impact in operational excellence.

Qualifications

• 3-5 years of relevant experience in digital transformation, IT projects, or technical support.
• Hands-on experience with Microsoft Power Platform.
• Strong analytical and problem-solving skills.
• Strong communication and interpersonal skills.

Responsibilities

• Collaborate with business units for workflow automation and process optimization.
• Build and maintain low-code/no-code applications using Microsoft Power Platform.
• Apply data analytics for identifying trends and developing reports.
• Engage stakeholders to understand requirements and support change management.
• Manage and deliver assigned digital and IT projects.

Skills

Digital transformation

Process optimization

Microsoft Power Platform

Data analysis

Stakeholder engagement

Project coordination

Change management

Education

Degree in Business, IT, Engineering, or a related field

Tools

Power BI

Python

R

GIS tools

Job description

Assistant Senior Manager (Digital Transformation Unit)

By continuing to use and navigate this website, you are agreeing to the use of cookies.

Job Description

• Digital Transformation & Process Improvement – Collaborate with business units to identify opportunities for workflow automation, process optimization, and business re‑engineering. Assist in developing digital solutions that align with organizational priorities, and support the adoption of digital tools to enhance operational excellence.
• Technology Solutions Development & Support – Build, maintain, and administer low‑code/no‑code applications using Microsoft Power Platform (Power Automate, Power Apps, Power BI). Provide ongoing support for both newly developed and existing applications, including incident, problem, change, and configuration management to ensure reliability and user satisfaction.
• Data Analysis & Reporting – Apply data analytics to identify trends, issues, and opportunities for improvement. Develop and present dashboards and reports using Power BI and other tools to provide actionable insights for management and stakeholders. Partner with business units to explore opportunities for advanced analytics and digital reporting.
• Stakeholder Engagement & Change Management – Work closely with business units to understand requirements, formulate IT proposals, and translate needs into effective digital solutions. Serve as a bridge between business users and IT teams, and support change management activities—including training, workshops, and communication to facilitate smooth adoption of new technologies.
• Project Coordination & Continuous Improvement – Manage and deliver assigned digital and IT projects, ensuring timelines and deliverables are met. Track project progress, manage escalations, and contribute to continuous improvement by sharing lessons learned and best practices.
• Technical Evaluation & Recommendation – Evaluate new and existing technology solutions, provide recommendations for adoption or enhancement, and support the implementation of selected tools to meet business needs.

Qualifications

• Degree in Business, IT, Engineering, or a related field.
• 3‑5 years of relevant experience in digital transformation, IT projects, business analysis or technical support/administration.
• Hands‑on experience with Microsoft Power Platform; ability to design, build, and administer applications is preferred.
• Strong analytical and problem‑solving skills, with the ability to understand business processes and translate them into technology solutions.
• Strong communication and interpersonal skills to engage stakeholders effectively.
• Experience in project coordination and change management.
• (Preferred) Exposure to data analysis using Python, R, or Geographic Information System (GIS) tools, and/or cloud computing solutions.

More Information

Location: Kent Ridge Campus

Organization: University Campus Infrastructure

Department: Corporate Admin Section

Employee Referral Eligible: Yes

Job requisition ID : 30394

© National University of Singapore. All Rights Reserved.