Assistant / Senior Assistant Manager – Operations Support / Up to $4500

MCi Career Services; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading service provider in operations support in Singapore seeks an Assistant / Senior Assistant Manager to oversee operations in Security and Carpark Management and service vendor management. The role requires a Bachelor's degree and 2-5 years of relevant experience, along with strong leadership skills. Candidates should possess a customer-focused mindset and excellent problem-solving abilities. The position also includes managing departmental logistics and promoting security awareness.

Qualifications

• Minimum of 2-5 years relevant working experience in operations or facilities support.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Oversee operations of Security & Carpark systems.
• Ensure compliance with carpark policies.
• Monitor vendor performance and maintenance.
• Promote campus-wide security awareness.
• Manage departmental logistics and procurement.

Skills

Leadership

Communication

Stakeholder management

Customer-focused mindset

Analytical skills

Problem-solving

Education

Bachelor’s Degree in Public Safety & Security or related fields

Job description

Assistant / Senior Assistant Manager – Operations Support / Up to $4500

We are looking for a proactive and service-oriented Assistant / Senior Assistant Manager to join our Operations Support Services (OSS) – General Services team. This role oversees key areas such as Security & Carpark Management, Service Vendor Management, and Operational Excellence, ensuring smooth day-to-day operations while driving continuous improvement initiatives.

Monday – Thursday: 8:30 AM to 6:00 PM

Friday: 8:30 AM to 5:30 PM

Oversee the operations of Security & Carpark systems (CCTV, Card Access, Walkie Talkie, Master Key).

Ensure compliance with carpark policies and manage key issuance & audit processes.

Monitor vendor performance, maintenance, and cost-effectiveness of key service systems.

Review incident reports (e.g., Code Black, Ehor) and recommend preventive or corrective actions.

Collaborate with external partners (e.g., Queenstown NPC) on case investigations and security risk reduction.

Promote campus-wide security awareness through campaigns and engagement sessions.

Conduct dialogue sessions with staff to gather feedback and enhance service quality.

Lead or support service feedback reviews, incident investigations, and workflow improvements.

Ensure timely review and renewal of service, lease, or license contracts.

Manage departmental logistics, procurement, inventory, and payments.

Support in policy and SOP reviews, emergency response planning, and budget preparation.

📝 Job Description:

We are looking for a proactive and service-oriented Assistant / Senior Assistant Manager to join our Operations Support Services (OSS) – General Services team. This role oversees key areas such as Security & Carpark Management, Service Vendor Management, and Operational Excellence, ensuring smooth day-to-day operations while driving continuous improvement initiatives.

🕘 Working Hours:

• Monday – Thursday: 8:30 AM to 6:00 PM

• Friday: 8:30 AM to 5:30 PM

🔧 Key Responsibilities:
1. Operational & Systems Management (80%)

• Oversee the operations of Security & Carpark systems (CCTV, Card Access, Walkie Talkie, Master Key).

• Ensure compliance with carpark policies and manage key issuance & audit processes.

• Monitor vendor performance, maintenance, and cost-effectiveness of key service systems.

• Review incident reports (e.g., Code Black, Ehor) and recommend preventive or corrective actions.

• Collaborate with external partners (e.g., Queenstown NPC) on case investigations and security risk reduction.

• Promote campus-wide security awareness through campaigns and engagement sessions.

• Conduct dialogue sessions with staff to gather feedback and enhance service quality.

• Lead or support service feedback reviews, incident investigations, and workflow improvements.

• Ensure timely review and renewal of service, lease, or license contracts.

• Manage departmental logistics, procurement, inventory, and payments.

• Support in policy and SOP reviews, emergency response planning, and budget preparation.

2. Team & Project Management (20%)

• Oversee training and development plans for direct reports.

• Manage staff discipline and ensure compliance with department standards.

• Maintain updated SOPs and documentation for relevant units.

• Ensure projects are completed on time and within budget.

• Carry out ad-hoc assignments as directed by supervisors.

🎓 Job Requirements:

• Bachelor’s Degree (preferred disciplines: Public Safety & Security, Engineering, or related fields).

• Minimum of 2–5 years relevant working experience in operations or facilities support.

• Strong leadership, communication, and stakeholder management skills.

• Customer-focused mindset with a passion for service excellence.

• Excellent analytical, organizational, and problem-solving abilities.

• Able to work independently and collaboratively in a fast-paced environment.

Please submit your updated resume in MS Words format by using theAPPLY NOW BUTTON.

**We regret to inform that only shortlisted candidates would be notified.

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Kenneth Isaac Peter
Registration Number: R25127720
MCI Consulting Pte Ltd (EALicence:13C6730)

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