Assistant Sales Manager

PARKROYAL SERVICED RESIDENCES PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading serviced residences company in Singapore is seeking an Assistant Sales Manager to support the Director of Sales. The role involves building relationships with corporate clients, achieving revenue targets, and assisting in sales strategies for both properties. The ideal candidate should possess strong negotiation skills and a customer-focused mindset. This position offers a dynamic environment and opportunities for professional growth.

Qualifications

• Experience in sales management roles preferred.
• Strong understanding of market dynamics for serviced apartments.
• Familiarity with corporate sales strategies.

Responsibilities

• Assist the Director of Sales with daily operations.
• Build relationships with corporate clients and grow accounts.
• Achieve revenue targets for both properties.
• Conduct presentations for prospective clients.
• Participate in promotional activities and trade shows.

Skills

Sales relationship building

Negotiation skills

Problem-solving

Customer focus

Communication effectiveness

Job description

Position Summary

The Assistant Sales Manager assists the Director of Sales in the implementation of sales strategies and plans. He/she provides overall support to the Director of Sales in the daily operations of the Department. He/she will be responsible for achieving/exceeding the room revenue budget in their designated markets for both properties, Pan Pacific Serviced Suites Beach Road and PARKROYAL Serviced Suites.

Primary Responsibilities

• Build relationship with corporate accounts based on “win-win” negotiation, problem solving and mutual trust and to maximize potential business.
• Fulfils a guideline of sales appointment and telesales per day.
• Grows existing accounts and continue to develop new accounts for assigned industry.
• Achieve/exceed the rental revenue goal as set by Management for both properties.
• Identifies, develops, and evaluates both properties sales strategy, based on knowledge of establishment objectives, market characteristics, and cost and mark up factors for extended stay and transient segment.
• Assists in preparation, administration and documentation of both properties proposals and terms & conditions.
• Handles all incoming enquiries within the assigned area of responsibility and responds to customer’s needs effectively and in a timely manner.
• Conducting both properties presentations to prospective clients.
• Coordinates and participates in promotional activities and trade shows, working with relocation agents and corporate decision makers, to pitch and sell for serviced suites.
• Prepares both properties sales report for review.
• Oversees the maintenance of clients’ database and information.
• Conducts economic and commercial surveys to identify potential markets for the Company.

Other Responsibilities

• Support and uphold the company mission, vision and values.
• Ensure usage of Pan Pacific corporate policies of business conduct.
• Comprehend company’s corporate and property’s business.
• Demonstrate and is perceived as a role model for:
• • Ability to deal with operational complexities
• • Innovative thinking
• • Professional maturity
• • Service mind-set
• • Project management skills
• • Development of people relations
• • Communication effectiveness
• • Understand the macro operations of all other operating department within the property.
• • Measure the impact of people management on company’s performance.
• • Ensure that there is effective internal communication on a daily basis for maximum productivity and satisfaction through:
• Daily stand ups
• Circulation of needed reports
• Industry information
• Orientation
• Possess good understanding of all competencies within the department, so as to expertly motive and develop the new team member.
• Try to participate in property-sponsored community events, career fairs, etc.
• Maintain highest standard of professionalism, ethics, grooming and attitude towards guests, clients and other associates.
• Maintain professional business confidentiality as required.
• Perform related duties and special projects as assigned.