Assistant Retail Manager (Dempsey)

CURLYS TRADING PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A sustainable food retailer in Singapore is searching for an Assistant Retail Manager to lead their team and enhance customer experiences focused on sustainability. The ideal candidate will have prior retail management experience, strong leadership skills, and a passion for eco-friendly practices. Responsibilities include overseeing store operations, managing inventory, and fostering a collaborative team culture. This role is vital in ensuring positive customer experiences while promoting sustainable living.

Qualifications

• Previous experience in retail management, preferably in food, beverage, or sustainability.
• Proven ability to lead and develop a team.
• Strong interest in sustainability and organic food.

Responsibilities

• Lead and mentor the retail team to deliver exceptional customer service.
• Oversee daily store operations ensuring efficiency and safety.
• Manage inventory processes to minimize waste and maintain product freshness.

Skills

Leadership

Customer service

Communication

Problem-solving

Organisational skills

Job description

Assistant Retail Manager – Sustainable Foods & Beverages

We offer a wide range of organic, locally grown, and environmentally conscious foods and beverages, all while striving to make a positive impact on our customers and the planet. We are seeking an experienced, mission-driven Retail Manager to lead our team and support our goal of making sustainable living accessible, enjoyable, and community-focused.

Job Responsibilities

Leadership & Customer Experience

• Lead, coach, and mentor retail team members to deliver outstanding customer service rooted in sustainability and product knowledge.
• Foster a welcoming, educational shopping environment and ensure prompt, professional resolution of customer concerns.
• Model high standards of service and communication for the entire team.

Store Operations & Merchandising

• Oversee all daily store operations to ensure efficiency, safety, and a consistently positive customer experience.
• Manage product merchandising, including strategic placement of sustainable and seasonal items to maximize visibility and sales.
• Maintain store cleanliness, organization, and visual standards.

Inventory & Vendor Management

• Oversee inventory processes, including ordering, stock rotation, and accurate tracking to minimise waste and ensure product freshness.
• Build strong relationships with vendors—especially local and sustainable partners—to support product selection and availability.
• Monitor product performance and recommend adjustments to meet customer needs and sustainability goals.

Team Management

• Train, schedule, and evaluate team members, ensuring alignment with company values and performance expectations.
• Promote a collaborative, supportive team culture focused on continuous improvement and shared purpose.

Sales & Reporting

• Analyse sales trends, customer feedback, and operational data to inform decision‑making.
• Implement strategies to meet sales targets, enhance customer satisfaction, and improve store efficiency.
• Ensure compliance with company policies, health and safety guidelines, and sustainability standards.

Qualifications

• Previous experience in retail management (experience in the food, beverage, or sustainability sector is a strong plus).
• Proven ability to lead, motivate, and develop a team.
• Strong interest in sustainability, organic food, and eco‑friendly practices.
• Excellent communication, problem‑solving, and organisational skills.
• Experience with inventory management, merchandising, and cash handling.
• Ability to balance hands‑on tasks with strategic oversight in a fast‑paced environment.