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A restaurant management company located in Singapore is seeking a diligent Supervisor to oversee front-of-house operations. The ideal candidate will have at least 2 years of supervisory experience in F&B or hospitality, strong customer service skills, and the ability to lead a team effectively. Duties include managing staff, ensuring service quality, and handling guest inquiries. This role may require shift work, including weekends and public holidays.
Assist in supervising and coordinating front-of-house operations.
Ensure service quality, cleanliness, and compliance with hygiene standards.
Support recruitment, onboarding, and training of new team members.
Monitor staff attendance, scheduling, and performance.
Handle guest enquiries, feedback, and complaints promptly.
Oversee stock levels and liaise with suppliers for replenishment.
Support reporting, cash handling, and administrative tasks.
Take charge of operations in the absence of the Restaurant Manager.
Minimum 2 years of experience in a supervisory role within F&B or hospitality.
Strong customer service and interpersonal skills.
Proactive team player with good communication and leadership qualities.
Familiar with POS systems and daily cash handling procedures.
Diploma or Certificate in Hospitality or related field is an advantage.
Willing to work shifts, weekends, and public holidays.
Tyson Jay Management Pte Ltd | EA License No.: 24C2479
Ivan Lim | EA Personnel No.: R1109856