Assistant Restaurant Manager (Chinese Restaurant)

PARKROYAL COLLECTION MARINA BAY, SINGAPORE; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A renowned hotel in Singapore seeks a Restaurant Assistant Manager to support the management and coordination of all operational activities in the restaurant, ensuring high service standards and guest satisfaction. Candidates should have at least 3 years of experience in a related field, a diploma in Food and Beverage Services Management, and be bilingual in English and Mandarin. This role offers a 5-day work week, performance bonuses, and various employee discounts.

Benefits

13th month AWS and Performance Bonus

Annual Leave from 16 days

Up to 50% Associate Dining & Accommodation Discounts

Career Development and Training opportunities

Qualifications

• At least 3 years of working experience in a similar field.
• Willing to work on split shifts and weekends.
• Experience in hospitality management preferred.

Responsibilities

• Assist the restaurant manager in operational activities.
• Ensure high service standards and guest satisfaction.
• Prepare action plans for promotions.

Skills

Bilingual in English and Mandarin

Strong communication skills

Team management

Customer service excellence

Education

Diploma/Advanced/Higher/Graduate Diploma in Food & Beverage Services Management or equivalent

Job description

The incumbent is responsible to assist and support the restaurant manager in managing and coordinating all operational activities of the restaurant to achieve or exceed financial goals (revenue targets and profitability for the outlet). Ensure guests' and associates' satisfaction by maintaining high service standards established by the hotel.

Roles & Responsibilities

• Review logbook daily and prepare reports on special incidents and complaints.
• Assist to oversee the administration of weekly duty rosters.
• Ensure that restaurant operation equipment is in good condition at all times.
• Ensure that the outlet is fully equipped with the necessary supplies at all times.
• Maintain good communication with the kitchen operations team.
• Oversee the reservation system to maximize the outlet’s seating capacity.
• Coordinate with the Chef & F&B department heads on menus and promotions.
• Prepare action plans for promotions, and follow-up to ensure the plans are followed.
• Prepare capital expenditures for the restaurant operation.
• Conduct market surveys and competitor analysis.
• Submit monthly forecasts.
• Submit training reports.
• Compile & Record accurate operating equipment inventories.
• Check details of purchase requisitions before approving them.
• Report deficiencies or breakage of operational equipment.
• Monitor slow-moving items and ensures that the Chef is aware of them.
• Monitor proper utilization of supplies.
• Ensure that staff levels are scheduled accordingly.
• Carry out a daily briefing before each operation.
• Ensure hygiene and cleanliness in the restaurant at all times.
• Appraise staff on their work performance annually.
• Delegate specific duties and responsibilities to subordinates.
• Encourage and constantly make an effort to keep staff morale high.
• Recognize and give incentives to deserving staff.
• Arrange staff overtime and compensation.
• Maintain and enhance staff grooming and personal hygiene.
• Give full and active support to the hotel’s environmental management efforts.

Requirements

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, or equivalent.
• At least 3 Year(s) of working experience in the related field is required for this position.
• Willing to work on split shifts, rotating shifts, weekends, and public holidays.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking guests/associates.

Additional Information

• 5-day work week
• 13th month AWS and Performance Bonus
• Annual Leave from 16 days
• Up to 50% Associate Dining & Accommodation Discounts at Group Properties
• Referral Incentive of S$1,000*
• Career Development and Training opportunities

*Terms & Conditions Apply.

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.