Assistant Restaurant Manager

PAUL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant chain in Singapore is searching for a dedicated Operations Manager to oversee daily operations, mentor staff, and enhance customer service quality. The ideal candidate has a diploma, at least 3 years of relevant experience, and strong leadership skills. This position requires working 5 days a week, including weekends and public holidays. Attractive benefits included.

Benefits

Attractive benefits

5 days work

Qualifications

• Minimum 3 years of relevant experience in team management.
• Able to thrive in a fast-paced environment.
• Willingness to work rotating shifts, including weekends and holidays.

Responsibilities

• Lead daily operations and guide team members.
• Induct, mentor and train junior staff for guest satisfaction.
• Handle guest complaints and provide service recovery options.
• Ensure cleanliness and smooth implementation of new F&B products.

Skills

Excellent communication skills

Strong leadership abilities

Interpersonal skills

Organizational skills

Business acumen

Education

Diploma in any field

Job description

Responsibilities

• Lead daily operations (including opening and closing) efficiently through guiding team members
• Induct, mentor and train junior staff to achieve guest satisfaction
• Recommend and up-sell menu items as well as advise guests on any ongoing promotions to achieve revenue targets
• Enhance customer service quality by ensuring action plans are carried out
• Implement plans to ensure efficient use of resources and minimize wastage
• Provide prompt and excellent customer service to guests
• Cultivate a cohesive, collaborative and high-performing culture to heighten staff morale
• Strategize manpower planning to support operational needs within budget
• Handle guest complaints with care and provide service recovery options
• Ensure smooth implementation of new F&B products
• Ensure cleanliness of restaurant at all times
• Manpower planning

Requirements

• Diploma in any field
• At least 3 years of relevant experience and experience in managing a team
• Excellent communication, interpersonal, leadership and organisational skills
• Able to perform in a fast paced environment
• Willing to work 5 days rotating shift, on weekends and public holidays
• Business and financial acumen to achieve profitability targets will be advantageous

5 DAYS WORK!

ATTRACTIVE BENEFITS!

Pls send your resume to [e-mail] to apply