Assistant Restaurant Manager

KINGDOM GOURMET PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A restaurant in Singapore is looking for a Customer Service Supervisor to ensure the highest levels of service and food quality. Responsibilities include resolving customer issues, managing staff interaction, and handling administrative tasks such as ordering stock. Candidates should have a diploma/degree and at least 3 years of supervisory experience in a hotel or restaurant environment.

Qualifications

• 3 Years experience as supervisor and above in hotel/restaurant.
• Spoken/Written English proficiency required.

Responsibilities

• Resolving customer issues.
• Ensure and upkeep highest level of customer service.
• Work closely with marketing department to disseminate information.
• Gather feedback from customers and report to management.
• Work with kitchen crew to ensure food quality.
• Handle other administrative duties such as ordering stock, cashiering.
• Daily washing up of restaurant area to maintain cleanliness.
• Maintenance of equipment for long term use.

Education

Diploma/Degree in any field

Job description

Responsibilities

• Resolving customer issues
• Ensure and upkeep highest level of customer service
• Work closely with marketing department to disseminate information to staff
• Gather feedback from customers and report to higher management
• Work with kitchen crew to ensure food quality
• Handle other administrative duties such as ordering stock, cashiering
• Housekeeping
  • Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
  • Maintenance of equipment for long term use

Requirements

• Qualifications
  • Diploma/Degree in any field
• Experience
  • 3 Years experience as supervsior and above in hotel/restaurant
• Language
  • Spoken/Written English