Assistant Restaurant Manager

VSVL GLOBAL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local restaurant in Singapore is seeking an Assistant Restaurant Manager to lead operations, deliver high-quality customer service, and manage staff. The ideal candidate will have a strong background in restaurant management, excellent food and beverage knowledge, and the ability to drive operational excellence. Responsibilities include overseeing daily operations, managing costs, and promoting the restaurant within the community.

Qualifications

• Proven work experience as a Restaurant Manager or similar role.
• Strong customer service experience.
• Ability to recall ingredients and dishes.

Responsibilities

• Coordinate daily restaurant operations.
• Deliver superior service to maximize satisfaction.
• Create detailed reports on revenues and expenses.
• Manage operational costs and identify waste-cutting measures.

Skills

Restaurant management

Customer service

Food and beverage knowledge

Leadership

Financial management

Problem-solving

Tools

OpenTable

PeachWorks

Job description

We are looking for an assistant Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Assistant restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.

You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity.

Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Must be efficient at bar. Cocktails, mocktails etc.
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning product
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills

Please connect on :- 97348026