Assistant Restaurant Manager

Oak & Ember Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local restaurant in Singapore is seeking an experienced Assistant Restaurant Manager to oversee daily operations, deliver excellent guest experiences, and support a vibrant team. The ideal candidate should have supervisory experience in the F&B sector, strong leadership skills, and the ability to thrive in a fast-paced environment. Flexibility for shifts is required, including weekends and public holidays.

Qualifications

• At least 2–4 years of supervisory experience in F&B, preferably in a restaurant setting.
• A hands-on attitude and strong people management skills.
• Ability to perform under pressure in a high-volume environment.

Responsibilities

• Manage daily operations and guest services to ensure smooth restaurant functioning.
• Train and coach team members to meet service and quality standards.
• Oversee stock levels and manage ordering processes.

Skills

Strong leadership

Communication skills

Organizational skills

Ability to multitask

Adaptability in fast-paced environments

Job description

We’re looking for a motivated Assistant Restaurant Manager to join our growing team. In this role, you’ll play a vital part in ensuring smooth daily operations, delivering excellent guest experiences, and leading a team that shares your passion for great service. This position is ideal for someone with strong leadership, communication, and organizational skills who thrives in a fast‑paced, people‑focused environment.

Key Responsibilities

Operations & Service Management

• Address guest complaints and feedback promptly during service
• Handle general enquiries and in‑house delivery orders efficiently
• Assist in event planning, coordination, and set‑up when required
• Ensure restaurant cleanliness, hygiene, and safety standards are consistently met
• Plan and prepare each shift to deliver excellent guest service and operational efficiency
• Act as the PIC in the absence of Restaurant Manager to ensure seamless operations flow
• Operate and cover all Front‑of‑House stations, including hands‑on service when required
• Oversee opening & closing procedures, including any ad‑hoc tasks assigned by management
• Supervise on‑duty staff to maintain service excellence and compliance with SOPs
• Foster a positive and productive work environment to uphold service standards
• Train, coach, and support new team members according to their learning pace to ensure they meet service and quality standards
• Review sales and team performance, implementing continuous improvement plans to drive sales growth and enhance service quality
• Manage ordering processes and maintain sufficient stock levels for restaurant operations
• Report operational matters, including maintenance and equipment issues to management
• Oversee supplier invoice filing and ensure accurate cash handling at every end‑of‑day reconciliation

Compliance & Administration

• Uphold brand standards to deliver a consistent, high‑quality guest experience
• Ensure full adherence to company policies, SOPs, and all regulatory requirements

Job Requirements

• At least 2–4 years of supervisory experience in F&B, preferably in a restaurant setting
• Ability to adapt in a fast‑paced environment, balancing service with operational needs
• Strong leadership and people management skills with a hands‑on attitude
• Able to multitask and perform under pressure in a fast‑paced, high‑volume environment
• Able to work flexible shifts, including weekends and public holidays