Assistant Restaurant Manager

Oak & Ember Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading dining establishment in Singapore is seeking a motivated Assistant Restaurant Manager to join the team. In this role, you will ensure smooth daily operations, deliver exceptional guest experiences, and lead a team focused on service. This position requires strong leadership, communication, and organizational skills, and is ideal for someone who thrives in a fast-paced environment.

Qualifications

• At least 2–4 years of supervisory experience in F&B, preferably in a restaurant setting.
• Ability to adapt in a fast-paced environment, balancing service with operational needs.
• Strong leadership and people management skills with a hands-on attitude.
• Able to multitask and perform under pressure in a fast-paced, high-volume environment.
• Able to work flexible shifts, including weekends and public holidays.

Responsibilities

• Address guest complaints and feedback promptly during service.
• Supervise on-duty staff to maintain service excellence and compliance with SOPs.
• Manage ordering processes and maintain sufficient stock levels for restaurant operations.
• Uphold brand standards to deliver a consistent, high-quality guest experience.
• Ensure full adherence to company policies, SOPs, and all regulatory requirements.

Skills

Leadership

Communication

Organizational skills

Multitasking

Customer service

Job description

SUMMARY

We’re looking for a motivated Assistant Restaurant Manager to join our growing team. In this role, you’ll play a vital part in ensuring smooth daily operations, delivering excellent guest experiences, and leading a team that shares your passion for great service. This position is ideal for someone with strong leadership, communication, and organizational skills who thrives in a fast-paced, people-focused environment.

KEY RESPONSIBILITIES

Operations & Service Management

• Address guest complaints and feedback promptly during service

• Handle general enquiries and in-house delivery orders efficiently

• Assist in event planning, coordination, and set-up when required

• Ensure restaurant cleanliness, hygiene, and safety standards are consistently met

• Plan and prepare each shift to deliver excellent guest service and operational efficiency

• Act as the PIC in the absence of Restaurant Manager to ensure seamless operations flow

• Operate and cover all Front-of-House stations, including hands‑on service when required

• Oversee opening & closing procedures, including any ad-hoc tasks assigned by management

Team Leadership & Training

• Supervise on‑duty staff to maintain service excellence and compliance with SOPs

• Foster a positive and productive work environment to uphold service standards

• Train, coach, and support new team members according to their learning pace to ensure they meet service and quality standards

• Review sales and team performance, implementing continuous improvement plans to drive sales growth and enhance service quality

Inventory & Financial Management

• Manage ordering processes and maintain sufficient stock levels for restaurant operations

• Report operational matters, including maintenance and equipment issues to management

• Oversee supplier invoice filing and ensure accurate cash handling at every end‑of‑day reconciliation

Compliance & Administration

• Uphold brand standards to deliver a consistent, high‑quality guest experience

• Ensure full adherence to company policies, SOPs, and all regulatory requirements

JOB REQUIREMENTS

• At least 2–4 years of supervisory experience in F&B, preferably in a restaurant setting

• Ability to adapt in a fast‑paced environment, balancing service with operational needs

• Strong leadership and people management skills with a hands‑on attitude

• Able to multitask and perform under pressure in a fast‑paced, high‑volume environment

• Able to work flexible shifts, including weekends and public holidays