ASSISTANT RESTAURANT MANAGER

4Fingers; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant chain in Singapore is seeking an Assistant Restaurant Manager to help manage daily operations and lead a diverse team. The ideal candidate should have at least 3 years of experience in the Food and Beverage industry and be passionate about delivering excellent customer experiences. This role involves teamwork, effective communication, and initiative in supervising staff to achieve business objectives.

Qualifications

• Minimum 3 years of experience in Food and Beverage industry in Singapore.
• Passionate about food industry and customer experience.
• Experience in store operations and staff scheduling.
• Familiar with food industry local laws, certifications, regulations, and compliance.

Responsibilities

• Assist Restaurant Manager in executing and delivering the business plan.
• Proactively manage, motivate and lead a diverse team.
• Cascades KPIs at team and individual levels.

Skills

Team management

Customer service

Communication

Problem-solving

Job description

The Role

The Assistant Restaurant Manager is required to assist the Restaurant Manager in executing and delivering the business plan, managing the daily elements of running a restaurant. They are expected to proactively manage, motivate and lead a team from varying backgrounds and cultures.

Responsibilities

1. Drives & Delivers Results

• Cascades KPIs at team and individual levels.
• Analyses information to identify cause‑and‑effect relationships and correlations.
• Identifies critical elements and assesses consequences of different courses of action and proposes solutions.

2. Demonstrates Personal Excellence

• Provides guidance and advice in his/her area of expertise or knowledge and applies them in his/her area of responsibility.
• Actively seeks learning opportunities and actively shares knowledge and information with others. Shares specialized knowledge, skills and learning from experience across different situations and contexts effectively.

3. Focuses on Customers

• Examines customer interests, needs, wants and experience to propose and develop solutions that add value.

4. Drives Innovation & Improvement

• Adapts changing circumstances, including emergencies and other unexpected situations.
• Implements initiatives related to the improvements of processes and systems.

5. Communicates Effectively

• Develops consensus on ideas and recommendations affecting own team. Facilitates discussions and gives consideration to a range of interests, options and possibilities.

6. Collaborates to Win

• Identifies and builds partnerships. Develops and maintains long‑lasting partnerships to strengthen relationships. Delivers priorities and initiatives outputs.

7. Builds Diverse Team (Employees)

• Takes initiative in supervising staff members under his or her responsibility.
• Ensures that roles and responsibilities within the team are clear. Plans and reviews work, and assess staff performance.
• Remains alert to emerging issues and trends that might benefit or otherwise impact individual and team's work.
• Creates regular opportunities for team members to contribute toward enhancing service quality.

Requirements

• Minimum 3 years of experience in Food and Beverage industryin Singapore.
• Passionate about food industry and customer experience.
• Experience in store operations, staff scheduling or roster.
• Able to manage both Back and Front of House.
• Familiar with food industry local laws, certifications, regulations and compliance.
• Ability to communicate effectively with both internal and external parties.