Assistant Restaurant Manager

FORTUNA TERRAZZA PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

A leading restaurant in Singapore seeks an Assistant Restaurant Manager to support daily operations management, including staff supervision and customer service excellence. The role requires skills in leadership, problem-solving, and financial management. Candidates should have proficiency in inventory management and scheduling tools. This position offers a dynamic environment focused on maintaining food safety and delivering high-quality guest experiences.

Qualifications

• Strong interpersonal and communication skills to effectively manage and motivate staff.
• Ability to address and resolve customer issues and operational challenges efficiently.
• Understanding of basic accounting and arithmetic skills for financial record-keeping and budgeting.
• A customer-focused mindset is crucial for ensuring high-quality guest experiences.
• Proficiency in inventory management, scheduling software, and payroll systems is often required.

Responsibilities

• Hire, train, schedule, and supervise restaurant staff to ensure quality service.
• Provide excellent customer service, resolve complaints, and ensure a positive dining experience.
• Manage daily restaurant operations for smooth and efficient functioning.
• Monitor and enforce high standards for food quality and hygiene.
• Conduct inventory checks, order supplies, and manage vendor relationships.
• Handle financial processes, including cash handling and record-keeping.

Skills

Leadership & Communication

Problem-Solving

Financial Acumen

Customer Focus

Technical Skills

Tools

Inventory management

Scheduling software

Payroll systems

Job description

An Assistant Restaurant Manager supports the Restaurant Manager by overseeing daily operations, managing staff, ensuring excellent customer service, maintaining food and hygiene standards, and handling financial tasks like inventory and record-keeping.

Key responsibilities include supervising daily activities, training and scheduling employees, resolving customer complaints, managing inventory, ensuring regulatory compliance, and contributing to the restaurant's overall profitability and efficiency.

Key Responsibilities

• Staff Management: Hire, train, schedule, and supervise restaurant staff to ensure quality service and adherence to procedures.
• Customer Service: Provide excellent customer service, resolve customer complaints, and ensure a positive dining experience.
• Operational Oversight: Manage daily restaurant operations, including opening and closing procedures, to ensure smooth and efficient functioning.
• Food and Safety Standards: Monitor and enforce high standards for food quality, preparation, presentation, and hygiene in compliance with health and safety regulations.
• Inventory and Supplies: Conduct inventory checks, order supplies, and manage vendor relationships to control costs and ensure adequate stock.
• Financial Management: Handle financial processes, including cash handling, record-keeping, managing expenses, and supporting payroll activities.

Key Skills & Qualifications

• Leadership & Communication: Strong interpersonal and communication skills to effectively manage and motivate staff.
• Problem-Solving: Ability to address and resolve customer issues and operational challenges efficiently.
• Financial Acumen: Understanding of basic accounting and arithmetic skills for financial record-keeping and budgeting.
• Customer Focus: A customer-focused mindset is crucial for ensuring high-quality guest experiences.
• Technical Skills: Proficiency in inventory management, scheduling software, and payroll systems is often required.