Assistant Restaurant Manager

Studio M Hotel Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A boutique hotel in Singapore is seeking a dynamic individual to manage daily operations and guest relations. You will oversee events, handle inventory, and ensure guest satisfaction by addressing complaints and feedback promptly. The ideal candidate will have experience in hospitality and strong leadership abilities to train junior staff members. This role is crucial for maintaining operational efficiency and a high standard of service.

Qualifications

• Experience in managing daily operations and events in hospitality.
• Ability to handle guest complaints and inquiries effectively.
• Strong leadership skills to train and supervise team members.

Responsibilities

• Manage daily operations and events.
• Monitor equipment and inventory levels.
• Handle guest complaints and feedback.
• Train and supervise junior team members.
• Prepare reports as required by management.

Job description

Operational

• Manage daily operations and events.
• Monitors equipment and inventory levels and takes appropriate action.
• Handle ordering and inventory control.
• Handle guest complaints, enquiries and feedback.
• Establish good rapport with guests, maintain good customer relations, and handle guest feedback promptly and efficiently.

Training / People

• Training and supervising the junior team members achieve guest satisfaction, operations efficiency and productivity
• Conducts briefing in the absence of the managers as required to communicate effectively to the F&B team to ensure that they are kept current on pertinent hotel information and activities

Financial & Administration

• Prepare reports as required by management.
• Comply to workplace safety and health regulations and ensure that all stalls are trained in WSH practices.
• To carry out any other duties and responsibilities as assigned.