Assistant Restaurant Manager

KINGDOM DELICACIES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A restaurant company in Singapore is looking for a supervisor to ensure high levels of customer service and manage staff operations. Candidates should have at least 3 years of relevant experience in a supervisory role within the hotel or restaurant industry and be fluent in English. The role includes resolving customer issues and collaborating with the kitchen crew to maintain food quality.

Qualifications

• 3 years experience as supervisor or above in hotel/restaurant.
• Spoken/Written English proficiency.

Responsibilities

• Resolving customer issues.
• Ensure highest level of customer service.
• Gather feedback from customers and report to management.
• Report customer feedback to management.
• Work with kitchen crew to maintain food quality.
• Handle administrative duties including stock ordering and cashiering.
• Maintain cleanliness and hygiene of the restaurant area.
• Ensure proper maintenance of equipment.

Skills

Customer service

Team collaboration

Communication

Housekeeping management

Education

Diploma/Degree in any field

Job description

Roles & Responsibilities

Duties

• Resolving customer issues
• Ensure and upkeep highest level of customer service
• Work closely with marketing department to disseminate information to staff
• Gather feedback from customers and report to higher management
• Work with kitchen crew to ensure food quality
• Handle other administrative duties such as ordering stock, cashiering

Housekeeping

• Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
• Maintenance of equipment for long term use

Requirements

Qualifications

• Diploma/Degree in any field

Experience

• 3 Years experience as supervisor and above in hotel/restaurant

Language

• Spoken/Written English